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Report: #447460

Complaint Review: Banfield Pet Hospital - Fredericksburg Virginia

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  • Reported By: locust grove Virginia
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  • Banfield Pet Hospital Carl D. Silver Hwy Fredericksburg, Virginia U.S.A.

Banfield Pet Hospital 6 years of agony, and my dog is still not well Fredericksburg Virginia

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We have been taking our dog Boomer to Banfield for quite some time. In the past 6 years, he has developed allergies, which cause him great discomfort and his feet and hind legs swell severely and start to develop bumps and then ooze blood and pus. We, at the recommendation of Banfield, took him to a dermatologist in Springfield, VA to have him allergy tested. Out of the 70 tests, he came back positive for 34, which included allergies towards carpet, grass, other dogs, cats, humans, bark, dust... you get the drift. He should have been placed in a bubble. :O( The cost of the study....$500. Not including the medication. We did the meds for 4 wks as told. It kind of work, but then the symptoms came back, and back to Banfield we went. They have put him on Baytril, Prednisone, Cefilexin, medicated shampoo....for 6 years now. Everytime we go, it cost no less then $100-$200. Then they start with all the tests, skin scrapings, x-rays, blood tests....all which came back negative and were un-necessary. He has lost about 20 pounds in the past year, is barely moving, sleeps most of the day, and just seems to be miserable. So we took him back....again. We were angry....if this would have been a child, we wouldn't even be talking anymore, we'd be in court. It's ridiculous. He again has lost 3 pounds, not because he doesn't want to eat, but because he's so miserable, he won't get up to eat, since his feet are swollen to about twice their normal size and bleeding. So the vet came in, he's the same vet that's treated him before, and told us that maybe we need to go see a dermetologist. WHAT!?!?! We told him, been there done that. He looked at us like a deer caught in headlights. This is his vet and he didn't know he sent us to a dermetologist. Then he wanted to do skin scrapings, x-ray's, blood tests.... WHAT!?!?!? We told him no, his problems are not internal, we know that for sure. It's external. So we asked if we could give him supplemental vitamins or fish oil to help with his skin iritation, and the vet just said, sure, that sounds like a good plan. Like he came up with it. I'm wondering how he even made it through Vet school. Once finished, we were ready to pay.....$442. Only $82 of that was the visit, rabies shot and toenail clipping. The remaining $360 was for meds. Unreal. So, we gave him the print out from pedmeds and another pet site to have them price match like their adds say. Well, as of a week ago, they no longer price match, per corporate. Ok, we said. Then please write us a prescription so we can get it online. He said "NO". If they carry the meds in the store, they will not give you a prescription. This is absolutely outrageous. I thought their motto was animal health???? We have found the same medications for about 1/3 or less of the cost that Banfield charges. What can we do. The economy is not the greatest, yet Banfield wants to rip off their customers. Our dog has to be on these meds long term. Most likely until he passes away. Who can afford to that much. And the $360 is for only 2 wks worth of medication. We are considering going elsewhere, even if we have to maybe pay a little more for the visit, it'll be worth it, if the meds are more affordable. SHAME ON YOU BANFIELD.......

Boomer
locust grove, Virginia
U.S.A.

This report was posted on Ripoff Report on 04/29/2009 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/banfield-pet-hospital/fredericksburg-virginia/banfield-pet-hospital-6-years-of-agony-and-my-dog-is-still-not-well-fredericksburg-virgin-447460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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