My wife took our dog in on June 7th to get the free office visits offered on Thursdays between 3 and 5pm and the Vet told my wife the dog needs new shampoo,food,some shots and in her opinion a surgical procedure for over $1500 so my wife took the advice and completely discarded it because the Vet was very unknowledgable and rude.
Th shots and services are all priced on average $10 more than other Vets so the visit is not really free just figured into the services.The Vet recommended the distemper shot and said it was required as is the rabies shot.My wife then said ok to the shot but only the shot and the new shampoo as the dog does not have fleas but is always itching due to dry skin.
So after the shot is administered the vet tells my wife of the possible alergic reactions. The Vet sends us home and the dog is breaking out in a rash,itching and having trouble breathing.
We call the Vet and explain the symptoms and they tell us to rush the dog in before her throat closes up and she dies,they need to give her a shot to counteract the distemper shot. The original distemper shot they recommended was $26 and when I get the dog to the Vet they tell me the counter shot which is benadryl will be $64.02.
I tell them I do not have $64.02 and that they did this to my dog and she is barely breathing,give her the shot.
They tell me to pay the $64.02 or take the dog back home and cross my fingers and say a prayer because they do not think she will make the night.
I Paid the $64.02 as the dog is 4 pounds and less than a year old and the sweetest little puppy but then I call the 800 company number and get the run around and Had to rush the animal to a 24 hour animal hospital at 2 in the morning for the same symptoms,rash and trouble breathing and the emergency visit was very expensive.
I looked up Banfield on the internet and they have a really bad reputation for abusing and killing animals they treat and over charging for all the services.
Just got back from another local Vet who said the Banfield vets are the worst and the dog does not need the $1500 operation and is healthy and growing fine and is on excellent food.
BEWARE OF BANFIELD:they are overpriced,rude and most of all very unqualified to treat animals.
woonsocket, Rhode Island