Report: #538303

Complaint Review: Bank Of America - Countrywide

  • Submitted: Sat, December 12, 2009
  • Updated: Sat, December 12, 2009
  • Reported By: GUS — hudson Florida United States of America
  • Bank Of America - Countrywide

    United States of America

Bank Of America - Countrywide countrywide financial - BOA Bank of Americas' automated phone musical chairs game always leaves you on the floor... Internet

Show customers why they should trust your business over your competitors...

In trying to reach the NORMAL Bank of America system ,that is administering the Countrywide Financial mortgages, October to December 2009, at any phone number that I have been able to discover...

I get the same circular auto game..'I'd like to discuss my being late on my mortgage payment this month'.."would you like the mailing address?"..'no I wish to avoid my first ever late fee'.."would you like the main menu?"...etc.etc......

Now i'm on minimum social security retirement benefits and property taxes increase,flood insurance =up, homeowners insurance = up, and property value down 30% in two it is doubtful that a reverse mortgage senario will be accepted!

I know there are more desparate situations than mine, however , Bank of America,,claims 3900 additional personnel to handle the 'making homes affordable ' deals...what the hell happened to the interest in the customers that have always paid on time and need some short term consideration?

$450 million bonus..Given the chance I'll do without rather than deal with BOA again.     Their big time negotions are like 'but mommy,I'll  always take care of the puppy and keep him warm when it gets cold'..if you'll just give me the money to buy him...!

It appears there is no true wisdom left ,within or without Washington...

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This report was posted on Ripoff Report on 12/12/2009 01:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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