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Report: #447803

Complaint Review: Bank Of America - Baltimore Maryland

  • Submitted:
  • Updated:
  • Reported By: Fort Meade Maryland
  • Author Confirmed What's this?
  • Why?
  • Bank Of America BankofAmerica.com Baltimore, Maryland U.S.A.

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Bank of America has recently changed their method for charging overdraft fees, and it has been previously reported on the site. They now charge a fee if your account is in the negative due to pending transactions, even if you catch it and move more money into the account. Not only do they do this, but they also post charges to your account in order from largest to smallest, instead of in the order they were made. Obviously they do this to get as many fees as they can. I was recently charged over 400 dollars in fees, and only had SOME refunded after we were able to contact local congressmen. I am closing my accounts as soon as possible, and telling everyone I possibly can to do the same.

Chris
Fort Meade, Maryland
U.S.A.

This report was posted on Ripoff Report on 04/30/2009 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/baltimore-maryland/bank-of-america-predatory-practices-new-system-for-charging-overdraft-fees-and-they-dont-447803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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22Consumer
0Employee/Owner

#22 Consumer Suggestion

The real solution....

AUTHOR: Hugh Jass - (U.S.A.)

POSTED: Tuesday, May 12, 2009

....for those of you that fail to grasp the concept of keeping a checkbook...

Pull your money out of the bank, and deal with currency exchanges
like the low-rent deadbeat crackheads do.

Presto!! No more so-called bank manipulations, late posting, etc...

PROBLEM SOLVED!!


Bottom line...
If you wish to use a bank, you've got to play by the rules which were given to you when you opened your account. You don't like to follow the rules, your gonna pay!

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#21 Consumer Suggestion

The Bottom Line here

AUTHOR: Dee - (U.S.A.)

POSTED: Tuesday, May 12, 2009

Is that those "Pending" Transactions still represented money you spent when you did not actually have it in your bank account. Since you spent the money before the deposit was made, you owe the overdraft fees. It's not Rocket Surgery.

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#20 Consumer Comment

WHY IS THE GOVERNMENT HANDING OVER BILLIONS UPON BILLIONS OF TAXPAYER'S DOLLARS TO....

AUTHOR: Karl - (U.S.A.)

POSTED: Monday, May 11, 2009

THESE BANKS?

WHY IS GM RECEIVING BILLIONS UPON BILLIONS OF TAXPAYER'S DOLLARS?

Why is AIG receiving BILLIONS UPON BILLIONS of TAXPAYER'S DOLLARS?

Why are Freddie Mac & Fannie Mae receiving BILLIONS UPON BILLIONS of TAXPAYER'S DOLLARS?

Oh, that's right! America is a country whose economy is based almost entirely on LIES, DECEPTION, GREED, CORRUPTION, MANIPULATION, FRAUD, & the CONSTANT PURSUIT TO FINANCIALLY INJURE THE INNOCENT.

I forgot about that for an instant.

Sorry!


WELCOME TO AMERICA- IN FRAUD WE TRUST!

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#19 Consumer Comment

STAY AWAY FROM THE BIG BANKS

AUTHOR: Purplenights - (U.S.A.)

POSTED: Sunday, May 10, 2009

Because they are only out to rip you off. Even President Obama says that the banks are engaging in rip-off practices towards consumers. Close your account, and go to a Credit Union. My credit union offers what is know as an "Overdraft Privilege", in which the credit union will pay any and all overdrafts up to $500. The nice part about this is that they do not charge ANY fees for using this service. Yes, you do have to pay the $18 normal overdraft fee for each item that is covered under this plan, however, your first overdraft fee in a statement period assesses no charge at all. There are no hidden fees to use the "overdraft privilege", you are just expected to bring your account current within 30 days. In fact, you do not even have to apply for this service, as it is covered as part of your account. The credit union also tries to help you avoid overdraft fees. From their disclosures: "Transactions are posted in the order they are presented with the exception of checks WHICH ARE POSTED LOWEST TO HIGHEST WHEN PROCESSED". So it is not true that all institutions pay their transactions highest to lowest, as many here would have you believe. And with my credit union, there is no "re-arranging" of transactions to get more overdraft fees. I really prefer doing business with the credit union which is much more ethical than the banks ever could be. I suggest you find a credit union in your area, and close that rip-off bank account!

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#18 Consumer Comment

Actually, I read the wrong first report.

AUTHOR: John - (U.S.A.)

POSTED: Monday, May 04, 2009

So I will have to review. So why have you suddenly jumped away from your fantasy of Home Depot, Walmart purchase that you admit to overdrafting on?
And, quite honestly, we don't know if everything is posted in that first referenced report or not.
There are definitely 3 overdrafts that I see right off the bat.

Again, if you don't spend money you don't have, you don't overdraft. Millions don't overdraft every day.

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#17 Consumer Comment

John of Califon New Jersey

AUTHOR: Edward - (U.S.A.)

POSTED: Monday, May 04, 2009

Report # 321683

03/24/2008 UNAVAILABLE FUNDS FEE..... $140.00 .....($139.27)
03/24/2008 BURGER KING ..... $3.18 .....$0.73
03/24/2008 WAWA 142 0000..... $4.31 ..... $3.91
03/24/2008 WAWA 142 0000 ..... $4.54 ..... $8.22
03/24/2008 7-ELEVEN 15928 ..... $10.25 ..... $12.76
03/24/2008 WAWA 268 ..... $10.25 ..... $23.01

1) Please explain how FOUR FEES were charged when the balance is positive after the FINAL FOUR transactions.
----------

Report # 333614

05/13/2008 UNAVAILABLE FUNDS FEE ..... $70.00 ..... $83.63
05/13/2008 ATM WITHDRAWAL ..... $12.50 ..... $153.63
05/13/2008 HESS 09448 ..... $14.86 ..... $166.13
05/12/2008 PUBLIX #081 ..... $15.50 ..... $180.99

2) Please explain how TWO FEES were charged when the balance is positive after the final two transactions, and the balance is EVEN POSITIVE after THE FEES.
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Report # 404061

12/18/2008 UNAVAILABLE FUNDS FEE ..... $105.00 ..... ($98.55)
12/18/2008 WALGREEN COMPANY ..... $9.08 ..... $6.45
12/18/2008 SOU USPS ..... $17.27 ..... $15.53
12/18/2008 TARGET ..... $43.06 ..... $32.80
12/18/2008 SHOES.COM ..... $50.00 ..... $75.86

3) Please explain how THREE FEES were charged when the balance is positive after the final three transactions.
----------

VERY SPECIFIC QUESTION to the all wise John of Califon New Jersey in all of your infinite wisdom. Please explain the RIPOFF fees in EACH of these REAL ledgers.

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#16 Consumer Comment

And once again, the REAL answer is:

AUTHOR: John - (U.S.A.)

POSTED: Sunday, May 03, 2009

Make up whatever excuse you want.

1) The MERCHANT caused the overdraft thus THAT is who is responsible for the fees - NOT THE BANK.

2) Person overdrafted their account - NOT THE BANK. They even admit it.

3) Person overdrafted their account but as always you frauds need to blame the bank rather than the person that actually overdrafted.

The only remote instance that hasn't even been posted here was the potential person who may have had $80 of their money put into someone else's account by accident and even that is only a hypothetical but would have been the bank's fault if the person ended up in overdraft status.

You and everyone else still has not proven that a bank caused you to overdraft because it really can't be done (except for the rare exception I outlined above).

You overdraft your account.
Thus, as everyone else has told you, you pay fees. Bottom line.
Your lame example you ADMIT to overdrafting.
Just stop right there.
You have no case.
Keep an accurate register and it is irrelevant what the fees are.
I know you can't admit you are wrong but that is how you educate others which you really have a hard time doing because you are a fraud.
I don't pay dime one in fees and I live paycheck to paycheck.
Millions of others don't pay them either.

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#15 Consumer Comment

John of Califon New Jersey

AUTHOR: Edward - (U.S.A.)

POSTED: Sunday, May 03, 2009

REAL people, REAL transactions, REAL fees, REAL examples can be found in:

1. Report # 321683
2. Report # 333614
3. Report # 404061

These are merely three reports with documented REAL ledgers showing exactly how these RIPOFF fees are charged. I merely created a hypothetical example only as a means to explain DIFFERENTLY what these REAL customers tried to explain in their REAL reports with REAL ledgers. There's nothing fantasy about these reports.

And by the way. On a different ROR report # 431963, your buddy Robert made the same claim as you. I posted these same report numbers for him on that report also.

So please go and view these REAL reports with REAL ledgers and see if you can explain how they got charged with REAL fees. Then come back here and see me. I'll be waiting........

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#14 Consumer Comment

No, as in other threads and as Robert and I have pointed out, you like to use fantasy examples.

AUTHOR: John - (U.S.A.)

POSTED: Sunday, May 03, 2009

And none of it mitigates the fact that you are a fraud and refuse to help educate others to actually AVOID overdraft fees since you feel it is OK to admit to overdrafting, just that you do not want to suffer the consequences.
Striderq has pointed this out to you also, yet you fail at grasping the concept of reality.
To recap:
You overdrafted your account.
Thus, as everyone else has told you, you pay fees. Bottom line.
Your lame example you ADMIT to overdrafting.
Just stop right there.
You have no case.
Keep an accurate register and it is irrelevant what the fees are.
That is how you educate others which you really have a hard time doing because you are a fraud.
I don't pay dime one in fees and I live paycheck
to paycheck.
Millions of others don't pay them either.

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#13 Consumer Comment

John of Califon New Jersey

AUTHOR: Edward - (U.S.A.)

POSTED: Sunday, May 03, 2009

We all see the pattern that's developing. Twice on this thread and numerous times on other threads, I have asked a VERY SPECIFIC question. And each time you have been forced to regurgitate a generic response. While your respone alone is true indeed, it in no way addresses my specific question. Because you can't.

The example I've have given on this thread and others is EXACTLY what's happening with respect to Unavailable Funds Fees, as explained by the OP in all of those reports. I understand, this is not the specific issue in this particulaer report. And you'll notice my initial post on this thread, I did not mention anything about double or triple fees for OTHER transactions. The only reason I transitioned to this topic was in direct response to your label of me as a fraud.

In direct response to my SPECIFIC QUESTION, you have NO OPTION but to regurgitate a generic response, which is true in its own right, but in no way addresses my VERY CLEAR and SPECIFIC question.

But I'm the fraud? How ironic.

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#12 Consumer Comment

Your games are old.

AUTHOR: John - (U.S.A.)

POSTED: Saturday, May 02, 2009

You overdrafted your account.
Thus, as everyone else has told you, you pay fees. Bottom line.
Your lame example you ADMIT to overdrafting.
Just stop right there.
You have no case.
Keep an accurate register and it is irrelevant what the fees are.
That is how you educate others which you really have a hard time doing because you are a fraud.
I don't pay dime one in fees and I live paycheck
to paycheck.
Millions of others don't pay them either.

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#11 Consumer Comment

2nd Chance For John of Califon New Jersey

AUTHOR: Edward - (U.S.A.)

POSTED: Saturday, May 02, 2009

The customer in my example who opens a new account with either BofA or Wachovia does indeed overdraw their account, as you said. Then you say stop right there. Let's do that. If we stop right there, we see that the customer did overdraw the account with the LAST transaction made at Best Buy.

The first two transactions made did not overdraw the Available balance. The first two transactions had their funds SAFELY on HOLD with $100 Available balance remaining. Then, when those first two transactions are submitted by the merchants and posted by the bank the VERY NEXT DAY, their funds that were already PREVIOUSLY HELD with $100 remaining are available to be used to cover and post those first two transactions. In my example, the customer overdrew the account with the last transaction and UNDERSTANDS and ACCEPTS the fee for THAT transaction. That was stated in the example. But here's what you're NOT answering.

ONE SPECIFIC QUESTION. To the all wise John of New Jersey in all of your infinite wisdom. Please explain how TWO ADDITIONAL FEES were charged for the first two transactions at Walmart and Home Depot when NEITHER of these first two transactions overdrew the account when the card was swiped for them? And neither of them overdrew the account when they posted, because remember those funds that were HELD for them, before the Best Buy transaction? That's why those funds were held, precisely so they would be available when those first two transactions arrived to post. Please answer THIS specific question......if you can.

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#10 Consumer Comment

You didn't run me away.

AUTHOR: John - (U.S.A.)

POSTED: Friday, May 01, 2009

You overdrafted your account.
Thus, as everyone else has told you, you pay fees. Bottom line.
Your lame example you ADMIT to overdrafting.
Just stop right there.
You have no case.
Keep an accurate register and it is irrelevant what the fees are.
That is how you educate others which you really have a hard time doing because you are a fraud.
I don't pay dime one in fees and I live paycheck to paycheck.
Millions of others don't pay them either.

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#9 Consumer Comment

Question for John of Califon, New Jersey

AUTHOR: Edward - (U.S.A.)

POSTED: Friday, May 01, 2009

Pardon me everyone else for the diversion and defending myself against false accusations. But to John, be careful how use the words 'fantasy' and 'inaccurate'. Apparently I inadvertently RAN YOU AWAY from the numerous Wachovia threads discussing this same topic after posing this simple yet FACTUAL scenerio that you or ANYONE else have yet to explain, where a NEW customer begins spending with an OPENING BALANCE of $500.

Walmart $100, Posted Balance=$500, Hold Bucket #1=$100, Available Balance=$400
Home Depot $300, Posted Balance=$500, Hold Bucket #1=$100, Hold Bucket #2=$300, Available Balance=$100
Best Buy $625, Posted Balance=$500, Hold Bucket #1=$100, Hold Bucket #2=$300, Hold Bucket #3=$625, Available Balance=($525).

If I swipe my card at Walmart at 10am, and Home Depot at 11am, the funds for those two purchases are held in that TIME STAMPED ORDER, with a positive Available Balance of $100 remaining. Then I swipe my card at Best Buy at 12pm and this overdraws my Available balance. This ONE FEE I understand and ACCEPT, no problem. BUT! When the Walmart and Home Depot transactions post, they will each be charged a fee ALSO even though NEITHER of them overdrew the account.

I'm stipulating that all three transactions arrive and post in the same order they were made. Referring to the Visa Policy for debit card holds, the Walmart and Home Depot funds were HELD FIRST and they will remain on hold for up to three days or until the merchant collects the funds. So when these two transactions are presented for payment the VERY NEXT DAY, those funds are STILL ON HOLD and therefore AVAILABLE to post these transactions. Once they post, the hold is then released.

But BofA's logic is there's not enough funds to COVER and POST the Walmart and Home Depot transactions because those funds are UNAVAILABLE due to the Best Buy hold. That's impossible because the Best Buy funds were held LAST, only after the funds for the first two transactions were already SAFELY HELD FIRST and SET ASIDE.

Please explain this CONTRADICTING RIPOFF in this FACTUAL example.

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#8 Consumer Comment

Once again, the only deception is your fraudward.

AUTHOR: John - (U.S.A.)

POSTED: Friday, May 01, 2009

Since you keep thinking that as long as you have checks you must have money.
And again, you fail miserably at educating those that have problems and how to avoid them but I guess you still must learn about it yourself before you can.
Your fantasy examples are still lame and inaccurate as always.
Of course a bank will let you keep charging as it is actually YOUR deception that is telling them that you do still have money to spend.
Not the other way around.
And then of course there is another glaring omission from your fraud post that the bank has no idea what is 'out there' as ONLY the account holder would know and should be logged in their register.
But you have already proven that you can not grasp this concept.
Yes, deception indeed. Only it is on your part once again.
No one can make you overdraft.

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#7 Consumer Comment

Tricks, Lies and Deception

AUTHOR: Edward - (U.S.A.)

POSTED: Friday, May 01, 2009

1) Yes, overdraft fees for PENDING transactions are a ripoff, in my humble opinion. While it's true the Available balance indicates negative, that has no bearing on money that is PHYSICALLY in the account. Even though it's APPARENT the customer has SPENT more money than they have at that point, the money that is PHYSICALLY in the customer's account has not yet been USED UP and overdrawn YET. Only then can the bank honestly say the customer has truly exhausted all of the PHYSICAL CASH in his account. Only then is the account TRULY overdrawn when fees should be assessed. Because in between the time the card swipe is made, and before the merchant sends in the request for payment, anything can happen. If the transaction is cancelled, guessed what? The customer never overdrew his account. Correction - The customer never used all of the PHYSICAL CASH in his account, which means they never overdrew the account.

2) All of these new methods of charging fees are due to debit cards and we're told these are the times we live in. Paper checks are yesterday's news and soon to be extinct. Ok, with debit cards, each card swipe is GUARANTEED, once the merchant does send in the request for payment. This means debit card purchases will NEVER be returned. And with many other forms of electronic transactions these days, the majority of the time the banks usually pay them and overdraft the account and hardly ever return them anymore. The customers are told, they should be thankful because this saves them from having a second fee from the merchants for the returned item.

All of that's well and good, except for one slight problem. Now that the banks are so kind and doing customers favors by paying for everything and hardly returning anything anymore, does this also mean the elimination of posting transactions in order of highest amount to lowest amount? You know, since there's no concern anymore about the mortgage or car payment being returned? You know, since everything is paid and nothing returned anyway?

Oh what a tangled web we weave, when first we practice to deceive.

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#6 Consumer Comment

Wasting Time Closing Account

AUTHOR: Jim - (U.S.A.)

POSTED: Friday, May 01, 2009

Chris, what you;ve reported isn't new and it certainly isn't breaking news. It is something ALL banks do, so what happened to you here will happen to you at the next bank you go to. I have no problem with banks making money off of people who can't manage their funds and if you can't - then don't have an account. Just stick to cash.

A better bet is to leave the money where it is and stop using your debit card for everything. Stick to cash and checks - the bank can't stick it to you for pending transactions if the instrument you're using (the debit card) is causing pending transactions to occur! Once you stop using your debit card, your life will be easier to manage.

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#5 Consumer Comment

Stunned

AUTHOR: Stacey - (U.S.A.)

POSTED: Thursday, April 30, 2009

Does no one keep a check register anymore? Reconciling their monthly statements with debits vs credits???
Each statement contains a register on the back to allow you to do this -
Get smart - ATMs and on line registers are not your personal check register
Stop blaming the bank for your mistakes

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#4 Consumer Comment

Or better yet..

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 30, 2009

Don't attempt to spend money that is not available in your account. The only reason the charges are "pending" is because YOU swiped your debit card to make a purchase.

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#3 Consumer Comment

Or better yet..

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 30, 2009

Don't attempt to spend money that is not available in your account. The only reason the charges are "pending" is because YOU swiped your debit card to make a purchase.

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#2 Consumer Comment

Or better yet..

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 30, 2009

Don't attempt to spend money that is not available in your account. The only reason the charges are "pending" is because YOU swiped your debit card to make a purchase.

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#1 Consumer Comment

Or better yet..

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, April 30, 2009

Don't attempt to spend money that is not available in your account. The only reason the charges are "pending" is because YOU swiped your debit card to make a purchase.

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