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Report: #307027

Complaint Review: Bank Of America - Charlotte North Carolina

  • Submitted:
  • Updated:
  • Reported By: Lagrangeville New York
  • Author Confirmed What's this?
  • Why?
  • Bank Of America 100 North Tryon Street Charlotte, North Carolina U.S.A.
  • Phone: 704-386-5681
  • Web:
  • Category: Banks

Bank Of America Overdraft Fraud Charlotte North Carolina

*Consumer Comment: URGENT UPDATE for ALL INVESTORS: BANK OF AMERICA'S STOCK HAS........

*Consumer Comment: BANK POEM

*Consumer Comment: Question for Steve of Florida

*Consumer Comment: Question for Steve of Florida

*Consumer Comment: Question for Steve of Florida

*Consumer Comment: Question for Steve of Florida

*Consumer Suggestion: No, Edward, that's not the way it works.

*Consumer Suggestion: NO - Here's Proof of the RIPOFF

*Consumer Comment: This was pretty much already covered but...

*Consumer Comment: More Overlooked Proof of the RIPOFF

*Consumer Suggestion: And, one more bit of obvious information overlooked!

*Consumer Comment: Where is the proof of this so-called 'court case'?

*Consumer Comment: Philip, you ripped YOURSELF off...and here is the proof

*Consumer Comment: A note from the "You think YOU have problems at BoA" Department

*Author of original report: In response... 02/09/08

*Consumer Suggestion: Cash Deposits Using the ATM

*Consumer Comment: Blame the Customer but Excuse the Bank

*Consumer Comment: Blame the Customer but Excuse the Bank

*Consumer Comment: Blame the Customer but Excuse the Bank

*Consumer Comment: Blame the Customer but Excuse the Bank

*Consumer Comment: No, No, Philip...it was YOU who caused you to obtain overdraft fees

*Consumer Comment: No, No, Philip...it was YOU who caused you to obtain overdraft fees

*Consumer Comment: No, No, Philip...it was YOU who caused you to obtain overdraft fees

*Consumer Comment: No, No, Philip...it was YOU who caused you to obtain overdraft fees

*Consumer Suggestion: This is all irrelevant!!

*Consumer Comment: Clearification Question

*Consumer Comment: Clearification Question

*Consumer Comment: Clearification Question

*Consumer Comment: Clearification Question

*Consumer Comment: Yes - It's a Clear Ripoff

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On 2/04/08 my local branch of Bank of America changed their ATM to a new machine that counts your cash and scans your checks for you. This "added convenience" was so that all cash deposits or cash portions of your deposits would be "immediate" as their ATMs, tellers, and flyers for their new machine states.

I had 2 large transactions that were coming out of my bank on 02/05/08, and needed to deposit $200.00 dollars into my account to cover the transactions. I called my local branch to see what time they were open until so that I could schedule a break from work accordingly, and was told that it was OK if I could not make it in time because the new machine (ATM) would deposit my cash immediately.

Well lo and behold that this is not true. My cash deposit from the new ATM took just as long as it did on the old ATM to deposit into my account, 2 days. This caused me to obtain 3 overdraft charges for $35.00 each, a total of $105.00.

I called customer service expecting to clear up the matter quickly. Why wouldn't it be easy, their own written advertisement states "Immediate credit for cash deposits"? As it was explained to me by three different customer service agents this just means that I could spend the deposited money, not that I actually had the money. Well of course I didn't have the money; I gave it to you to collect interest on for 2 days along with millions of other lied to customers of your establishment. The charges were not reversed due to the fact that they were not "banking errors" it was my misunderstanding of what "they" consider to be immediate.

After all of this I took another look at my account and noticed that the items I was being charged overage fees for, were Items that were paid for BEFORE the items that overdrew my account. Just to verify I called and got the dates and times of the transactions. The bank had charged me fees for items that were put through on 02/03, and 02/04. Mind you the transactions that caused this were not until 02/05.

I asked why this was so being that even though I should have no ODC's I have three where at most I should have one. I was told that the larger items are put through first, "for my protection". The smaller items, although they were posted first are moved to the end of the days transactions despite the order the payments were actually made, once again "for my protection".

So, I was not only charged for one overdraft item from the "immediate" deposit not truly being immediate, but I was then charged 2 more times "for my protection". I find it very strange that the time of my deposits are critical, but the times of my transactions are irrelevant. Enjoy my $105.00. It will be the last penny you see from me.

By the way... Fraud, False Advertisement, and Theft appear to be common practices from Bank of America. I have never had any problem like this with ANY other institution I have or still use. I hope this someday comes to an end; I would hate to be the company whose slogan is "We make money because we take yours.

Should anyone need more information for their own needs, I do have all times, dates, and documents to support every word of my statement stored away for a rainy day.

Philip
Lagrangeville, New York
U.S.A.

This report was posted on Ripoff Report on 02/07/2008 12:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/charlotte-north-carolina-28202/bank-of-america-overdraft-fraud-charlotte-north-carolina-307027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#30 Consumer Comment

URGENT UPDATE for ALL INVESTORS: BANK OF AMERICA'S STOCK HAS........

AUTHOR: Karl - (U.S.A.)

POSTED: Saturday, February 21, 2009

LOST OVER 90% OF ITS VALUE SINCE THIS Ripoff Report WAS POSTED ON 2-12-2008!!!!!

Please check BofA's stock and see for yourself! Their symbol is- BAC

Thank you.

P.S. Citigroup's stock has PLUNGED too! It has LOST over 90% of its value in the past year! Their symbol is- C

Make sure to 'Google' this- AMERICA: FREEDOM TO FASCISM, and watch that documentary on the web for free!!!

Then 'Google' this- THE FEDERAL INCOME TAX LAW A SERIOUS QUESTION, and then click on- 'IRS Loses Challenge To Prove Tommy Cryer's Tax Liability', and read it!

He was found 'NOT GUILTY' by a 12 - 0 margin by the jury.

POWER TO THE PEOPLE

The Dow Jones LOST 914 points since President's Day, which was February 9th 2009.

WELCOME TO AMERICA- IN FRAUD WE TRUST!

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#29 Consumer Comment

BANK POEM

AUTHOR: Karl - (U.S.A.)

POSTED: Tuesday, February 12, 2008

There once was a Bank
In early 2008
That decided one day
To raise everyone's rate

Consumers were angry
They were stomping their feet
The Bankers and Toyota
Were feeling the heat

Are all Bankers just greedy?
Did they wake up on the wrong side of the bed?
Or is there something much deeper
Like pressure from the FED?

Look at our stock market
It certainly has adjusted
Has the engine in our economy
Finally been busted?

Cardholders now scrambling
Interest rates are too high
Without a low rate
Who's going to buy?

Home prices are falling
Americans being 'punched in the nose'
But the Bankers don't care
Neither do the CEO's

Only one thing to do
We must scream, we must shout
We must continue in our effort
To let EVERYTHING out!

We must understand the TRUTH
About Banking, and much more
That's why Americans must read a book by Rudy Stanko, 'The Score'

My poem is over
It's my right to free speech
CEO's packing up from the winter
At their mansions by the beach.

The End.

Please Google, SLUDGE POEM and read it. Toyota's CEO quit his position at Toyota, two weeks after that poem was posted on ripoffreport.com on 8-23-07! Write a poem. They'll all know him!

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#28 Consumer Comment

Question for Steve of Florida

AUTHOR: Edward - (U.S.A.)

POSTED: Monday, February 11, 2008

Steve, As I said earlier, I admitted the OP's hands are not clean here. However, the OP didn't KNOWLING go out and spend money he didn't have. He simply needed to add some money to his account to be certain that an automatic Bill Pay would be covered. There's a huge difference between these two situations.

But nevertheless, with Bank of America's new ATM's here's how they are advertised:

'customers using the new machines will be able to get immediate credit for cash deposits and same-day credit for deposits until 8 p.m. in the state the account is located'.

Philip made his CASH deposit at 6:30 p.m. According to the advertisement, Philip's CASH deposit was made before the 8 p.m. cutoff so he should get immediate credit for it.

Even after you factor in the point that Philip is in this situation by his own miscalculation, where does it state that this excuses the bank from ABIDING by it's own rules as advertised?

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#27 Consumer Comment

Question for Steve of Florida

AUTHOR: Edward - (U.S.A.)

POSTED: Monday, February 11, 2008

Steve, As I said earlier, I admitted the OP's hands are not clean here. However, the OP didn't KNOWLING go out and spend money he didn't have. He simply needed to add some money to his account to be certain that an automatic Bill Pay would be covered. There's a huge difference between these two situations.

But nevertheless, with Bank of America's new ATM's here's how they are advertised:

'customers using the new machines will be able to get immediate credit for cash deposits and same-day credit for deposits until 8 p.m. in the state the account is located'.

Philip made his CASH deposit at 6:30 p.m. According to the advertisement, Philip's CASH deposit was made before the 8 p.m. cutoff so he should get immediate credit for it.

Even after you factor in the point that Philip is in this situation by his own miscalculation, where does it state that this excuses the bank from ABIDING by it's own rules as advertised?

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#26 Consumer Comment

Question for Steve of Florida

AUTHOR: Edward - (U.S.A.)

POSTED: Monday, February 11, 2008

Steve, As I said earlier, I admitted the OP's hands are not clean here. However, the OP didn't KNOWLING go out and spend money he didn't have. He simply needed to add some money to his account to be certain that an automatic Bill Pay would be covered. There's a huge difference between these two situations.

But nevertheless, with Bank of America's new ATM's here's how they are advertised:

'customers using the new machines will be able to get immediate credit for cash deposits and same-day credit for deposits until 8 p.m. in the state the account is located'.

Philip made his CASH deposit at 6:30 p.m. According to the advertisement, Philip's CASH deposit was made before the 8 p.m. cutoff so he should get immediate credit for it.

Even after you factor in the point that Philip is in this situation by his own miscalculation, where does it state that this excuses the bank from ABIDING by it's own rules as advertised?

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#25 Consumer Comment

Question for Steve of Florida

AUTHOR: Edward - (U.S.A.)

POSTED: Monday, February 11, 2008

Steve, As I said earlier, I admitted the OP's hands are not clean here. However, the OP didn't KNOWLING go out and spend money he didn't have. He simply needed to add some money to his account to be certain that an automatic Bill Pay would be covered. There's a huge difference between these two situations.

But nevertheless, with Bank of America's new ATM's here's how they are advertised:

'customers using the new machines will be able to get immediate credit for cash deposits and same-day credit for deposits until 8 p.m. in the state the account is located'.

Philip made his CASH deposit at 6:30 p.m. According to the advertisement, Philip's CASH deposit was made before the 8 p.m. cutoff so he should get immediate credit for it.

Even after you factor in the point that Philip is in this situation by his own miscalculation, where does it state that this excuses the bank from ABIDING by it's own rules as advertised?

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#24 Consumer Suggestion

No, Edward, that's not the way it works.

AUTHOR: Steve - (U.S.A.)

POSTED: Monday, February 11, 2008

The REAL ripoff is in the OP's own words!

The OP caused transactions to be made for which the funds were not available at that moment to clear those transactions.

That is the root of the problem here. Nothing else.

A person MUST have funds AVAILABLE in the account BEFORE making any type of debit transaction.

This is the ONLY reason people get NSF fees. It is called "living on the float" with only one small problem. There is no more "float"!!

Some people cannot comprehend this.

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#23 Consumer Comment

More Overlooked Proof of the RIPOFF

AUTHOR: Edward - (U.S.A.)

POSTED: Sunday, February 10, 2008

Concerning Steve of Florida's post, I too HAD an account with Bandits of America for over ten years. During this period, the Bandits ALWAYS posted deposits first.

Even though I no longer have an account with them, to my knowledge according to other customers, this is still the case. Maybe Steve can enlighten everyone about when this policy changed. I don't think it has. This, combined with the proof I've already provided about the new atm policy, which you can verify YOURSELVES, leads to the obvious conclusion:

That's still the ripoff here.

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#22 Consumer Comment

This was pretty much already covered but...

AUTHOR: Bankworker - (U.S.A.)

POSTED: Sunday, February 10, 2008

Cash is made available "for use" immediately, not posted immediately if deposited before the deposit cut off time. Which means if you made it after business hours, it probably won't be fully available until 1 full business day later. The envelopes/deposit currency have to be emptied and counted and properly posted to your account before it's made fully available. The only time theres an exception is when you make a cash deposit at a teller (maybe if they're smart).

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#21 Consumer Suggestion

NO - Here's Proof of the RIPOFF

AUTHOR: Edward - (U.S.A.)

POSTED: Sunday, February 10, 2008

Shall we simply take the word of Truth Detector about his phone call? Shall we simply take the word of Truth Detector about his chat session. Sure he pasted some text there and we can read it, but were ANY OF us there to visibly see the live chat? I digress.

Here's the proof of this RIPOFF and trust me, you don't have to take my word for it. You can read it for yourself. A quote from Bank of America's OWN website from Bank of America's OWN press release, from Bank of America's OWN newsroom:

'customers using the new machines will be able to get IMMEDIATE credit for CASH deposits and same-day credit for deposits until 8 p.m. in the state the account is located.'

Simply do a google search of 'bank of america new atms'. The Press Release is located at

newsroom.bankofamerica.com.

You can also go DIRECTLY to Bank of America's OWN site and search for the press release. Philip is exactly right. Bank of America FAILED to provide the service it ADVERTISED. And there's the PROOF and suggestion of how to actually READ the proof for yourselves and not take my word for it.

That's the ripoff here.

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#20 Consumer Suggestion

And, one more bit of obvious information overlooked!

AUTHOR: Steve - (U.S.A.)

POSTED: Sunday, February 10, 2008

Even if the deposit at the ATM would have posted the same day it was made, you STILL would have overdrafted.

Want to know why?

Checks/charges post BEFORE Deposits/credits in the same business day.

You were guaranteed an NSF fee. This is all clearly spelled out in your terms and conditions.

FYI..I was a BofA customer for 17 years, and never paid 1 NSF fee. I wonder why that is?

I have had multiple checking accounts over the past 30 years and have never paid 1 NSF fee? I wonder why that is?

Because I never got into the habit of living on the float. And, i NEVER would ever set up any sort of direct debit from my checking account. Only I control when money is taken from my account.

You need to be in control of your funds, and you need to learn how to properly manage your account. Then, and only then will you never pay another NSF fee. Guaranteed.

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#19 Consumer Comment

Philip, you ripped YOURSELF off...and here is the proof

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Sunday, February 10, 2008

You wrote:

'I have an automatic bill pay (from BOA) that goes through the same time every month, and therefor I needed to add a little money to the account fo the automatic bill payment. Secondly, the deposit was made at 6:30.'

***Hate to break the news to you, but according to the BOA rep I talked to, 6:30 is well beyond the cut-off for ANY deposits to post to your account. See below for more information DIRECTLY FROM A BANKING REP.

You also wrote:

'Steve, according to BOA the funds were available. I deposited the money 'immediately' via the ATM and my available balance was well over the cost of all items that were going through. They charged me overdraft fees for items that were done BEFORE the account was 'overdrafted', and charged me overdraft fees for items that HAD NOT YET POSTED.'

Just because you 'deposited the money immediately' does not mean it will post immediately. What's more, just because a debit 'has not yet posted' does not mean the transaction will not be dated for the day it was INITIATED. This tells me that you live by the float on a regular basis. Try your logic on a pay-at-the pump transaction and see what happens. Your available balance will only show a dollar deducted at first - but when the transaction is batched by the merchant, it will be dated back to the date the card was swiped.

According to BOA, the 'new' funds available policy for cash ATM deposits is contingent upon the transaction being made BEFORE THE TIME BUSINESS TRANSACTIONS FOR THAT DAY ARE CUT-OFF. That means if business transactions end at 2pm, making an ATM deposit of any kind AFTER that time will not post until the next business day. If you do not believe me regarding the ATM posting policy of BOA, take a look at the following chat log I copied when I asked an online rep about this very subject:

Welcome to an online chat session at Bank of America. Please hold while we connect you to the next available Bank of America Account Specialist. Your chat may be monitored and recorded for quality purposes. Thank you for your patience.
You are now chatting with Steven. Welcome to Bank of America. How can I help you complete your online checking or savings application today?
Steven: Hi! Thanks for joining our live sales chat! My name is Steven. I am a sales specialist with Bank of America. I'll be happy to help you select the best account options to fit your banking needs.
You: Before I open a checking account, I want to know about your ATM deposit posting policy. If I deposit cash after business hours have expired, when will it be posted and available on my account?
Steven: Generally with deposits, the first $100 is made available immediately, then the full amount will post the following business day (if deposited before the cutoff time and assuming the deposit is not subject to any holds).
You: This is true even if cash is deposited via ATM after business hours?
Steven: Yes
You: What about cash deposits made via ATM before the business hour cut-off time?
Steven: Generally with deposits, the first $100 is made available immediately, then the full amount will post the following business day (if deposited before the cutoff time and assuming the deposit is not subject to any holds).

Take note, people: IF A CASH DEPOSIT IS MADE VIA ATM AFTER BUSINESS TRANSACTIONS HAVE ENDED FOR THE DAY, IT WILL NOT BE POSTED UNTIL THE FOLLOWING BUSINESS DAY.

Sorry Philip, no rip-off here. You lived by the float - and were ultimately done in by it.

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#18 Consumer Comment

Where is the proof of this so-called 'court case'?

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Sunday, February 10, 2008

Eddie, you wrote:

'Then, the lawyers for Bandits of America will argue: 'Your honor, the plaintiff's lawyer is RIGHT. Yes we have advertised that with the new atm, cash deposits will post immediately. And yes your honor, in Philip's situation, this DID NOT happen as advertised. Yes your honor, we failed to provide the service we promised as advertised. But your honor, we don't feel we should have to refund any fees because of Philip's spending habits.'

Now what do you think the Judge will say in the court of law? It's quite obvious.'

I would love to hear the specific details of this so-called 'case' you are rambling on about...

Wait...what's that? That case was HYPOTHETICAL? I AM SHOCKED...a hypothetical...from YOU? Will wonders never cease??

Like EVERY OTHER POST on threads like this, you have dreamed up some fantasy hypothetical that has ZERO bearing on THIS OP. Philip ADMITTED that his actions led to the overdraft fees. He is 100% GUILTY of initiating transactions when he did not have money to cover them. Sorry, but still no rip-off here on the part of the bank.

On a side note, Thomas wrote a hilarious rebuttal regarding consumers like this helping the banking industry out of its financial crisis. But his words ring true where the banking habits of consumers are concerned.

Philip, I am going to give you the same advice that I give all OPs who complain about this banking practice and that so-called 'rip-off':

YOU ARE DOING THIS TO YOURSELF!

By living by the float, using your debit card constantly, setting up ACH transactions then forgetting to save available funds to cover them, etc., YOU ARE EMPOWERING BANKS. Banks enjoy the full regulatory and legal support of both the political and judicial powers-that-be in America. EVERY legal challenge to the practices you are complaining about has been slammed by the judiciary...EVERY SINGLE ONE. There have been no classaction lawsuits won regarding the actual policies that lead to overdraft fees accumulation - SO STOP LIVING WITH YOUR HEAD IN THE CLOUDS.

The ONLY way to ensure that you NEVER pay an overdraft fee is to take away the banks' tools to exploit your relationship with them. Have you ever wondered why all those wonderful little debit cards are FREE? Think about it...every time you swipe those cards without a PIN, the bank is charged some sort of fee from whoever is providing the logo (VISA, MasterCard). Why would they give you a completely FREE account tool that costs them money unless they were getting something on the back end? You are giving them EXACTLY what they want.

Follow these easy steps, and you will have more success AVOIDING THE FEES IN THE FUTURE:

1. STOP living off the debit card. Spend CASH...mail MONEY ORDERS...USE the ATM to withdraw money. These shady transaction postings and overdraft fees will be a thing of the past when you take away a bank's tool to assess them.

2. STOP with all the automatic debits. Yes, yes, I know...you just cannot live without your Netflix or any number of other amenities that are absolutely, 100% non-essential. Besides, it's 2008 - and I JUST CANNOT LIVE WITHOUT MY DEBIT CARD!!! Fine by me...just do not complain when you put the power back in the hands of the bank.

3. DO NOT LISTEN to the false, useless bravado about 'taking legal action against the bank', 'classaction lawsuits', blah blah blah. There have been NO successful lawsuits against ANY banks for their actual overdraft, unavailable funds, or other related fees - and courts have consistently upheld a bank's right to order transactions and assess fees as per allowed by the federal banking regulatory entities. Before you squeal about it, I AM AWARE OF THE LAWSUIT IN 1999 AGAINST NATIONSBANK. That lawsuit was about FAILING TO PROPERLY DISCLOSE THE FEES BEFORE ASSESSMENT, NOT THE FEES THEMSELVES. So do not waste my time or anyone else's with a reference to that case.

4. STOP believing that other banks and credit unions do not want to take your money by implementing policies that are designed to exploit your relationship with them. Out of curiosity, I questioned many credit unions and banks where I live and where my brother lives in Indiana. You know what? All but ONE charge multiple fees based on the ordering process right now and impose some sort of hold on ATM cash deposits - and the one that doesn't will begin doing so at the end of February. However, even if they did not order transactions, can you justify even ONE overdraft charge via your failure to stop living by the debit card? One fee...12 fees...none are applicable if you make the requisite changes to your banking habits.

5. STOP with the victim mindset. That mindset is far too prevalent in America right now. Too many people want to be the victim because it distracts from poor choices on their end and places the blame somewhere else. All the finger-pointing, blaming, whining, crying, and other methods of self-pity do not change the fact that if you do not change your banking habits NOW, you will continue to lose money at the hands of the banking industry.

The federal banking regulators are fully aware that these practices are occurring - and they have no intention of reforming anything (nor do the idiots in Congress - regardless of what one rogue Congresswoman may tell you or what legislation she has introduced, which has ZERO support since these politicians rely on campaign money from the banking industry). You have politicians in power on both sides of the aisle who could care less about you or what banks charge you when you overdraw/exceed available funds. Therefore, is falls to YOU to ensure that you do not get ripped off.

As many of you know, I have had my arguments with people like Edward regarding this subject. This is not because I disagree with his outrage over how banks exploit consumers - but rather because I never see him giving TRUE advice regarding how to avoid the rip-off in the future. He just moans and wails about how unfair it is and leads a rah-rah pity party to try to make an OP feel better.

Well my friends, all the high-fives, pity parties, and butt slaps in the world do not change the fact that his advice DOES NOT HELP YOU AVOID THESE FEES IN THE FUTURE. My method of dealing with these banks has resulted in ZERO overdraft fees over my banking lifetime. And no, this is not because I 'have thousands/millions of dollars to spare'...so spare us all that worthless cop-out. Living in 2008 America requires SMART lifestyle choices, not choices that support a lazy mindset. Debit cards are popular because they support the lazy lifestyle and midset that says 'I don't have time to keep a register - and I just CANNOT live without my debit card!'.

If that is your final decision on this issue, so be it. Just make sure your account balance does not dwindle to the zero mark bacause if it does, you can 'bank' on the reality that these banks will somehow, someway find a way to legally manipulate your ACH, debit card, and check transactions to push you below the line. The resulting fees will not be their fault, but rather YOUR fault - AS You have been advised of a better way. Do not cry to us if you choose the quick, easy, and expensive path.

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#17 Consumer Comment

A note from the "You think YOU have problems at BoA" Department

AUTHOR: Thomas - (U.S.A.)

POSTED: Saturday, February 09, 2008

Mid-Jan 2007: Many BoA customers with CC balances, people who always reliably paid on time, have had their interest rates doubled unless they opted out. They could only opt out by writing a letter to BoA by mid-Feb 2007. No forms were provided and no envelopes were provided.

Face it people. The banks are in a financial crises (can you spell "subprime mortgage crisis"?) and they need your financial help. You can, if you choose to accept this mission, provide that help!

Now, don't you feel better already?

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#16 Author of original report

In response... 02/09/08

AUTHOR: Philip - (U.S.A.)

POSTED: Saturday, February 09, 2008

First off, I did not spend money I didn't have because of poor money management. I have an automatic bill pay (from BOA) that goes through the same time every month, and therefor I needed to add a little money to the account fo the automatic bill payment. Secondly, the deposit was made at 6:30. On a further note... When I contacted BOA's Bill Pay department, because I was told that it was the only way to get the time of the payment, they informed me that the payment didn't even go through until 2/06/08. So I was also charged a late fee for an item that DIDN'T EVEN GO THROUGH. Gotta love the irony. If they hadn't posted the $300.00 charge BEFORE it actually went through, I would have had $0 NSF's.

Also, it was an all cahs deposit, no envelope. The new ATM automatically counts the money, all I have to do is put the cash in the slot.

Steve, according to BOA the funds were available. I deposited the money "immediately" via the ATM and my available balance was well over the cost of all items that were going through. They charged me overdraft fees for items that were done BEFORE the account was "overdrafted", and charged me overdraft fees for items that HAD NOT YET POSTED.

Also, I had purchased airline tickets on the 29th, and it posted the 29th. On the first it was gone, not there, bank didn't acknowledge it's existence. I called the bank and they said that there was never a charge for the tickets. The airline confirmed that they had received payment. On the 4th it magically appeared as posted on the 29th again. This was a bad week for me and BOA.

So I have closed my account and attempted to open a new account elsewhere, and cannot. BOA has listed me as Not In Good Standing from 01/06. Neat trick being that I just closed my account on the 7th. My lawyer is having a field day.

So, tricky tactics, false advertisements, and credit fraud... this has been a lousy week.

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#15 Consumer Comment

Blame the Customer but Excuse the Bank

AUTHOR: Edward - (U.S.A.)

POSTED: Saturday, February 09, 2008

Yes both parties are in the wrong here, the customer and the bank. But because of the customer's actions, we're supposed to let the bank off the hook? What's the point of having Terms and Conditions that the customer agreed to? Irregardeless of the customer's spending habits, here's the key - As long as the customer does things that are within the guidelines of the Terms and Conditions, the bank is supposed to do its part, period. If the Terms and Conditions of this NEW ATM state that ALL cash deposits are posted IMMEDIATELY, then that is what's supposed to happen, period. There are no exceptions in the Terms and Conditions that state the cash will post IMMEDIATELY.....except when you have already done this or that.

In the court of law Philip's lawyer will argue quite simply: 'Your honor, the bank has advertised the new atm will post cash deposits immediately'.

Then, the lawyers for Bandits of America will argue: 'Your honor, the plaintiff's lawyer is RIGHT. Yes we have advertised that with the new atm, cash deposits will post immediately. And yes your honor, in Philip's situation, this DID NOT happen as advertised. Yes your honor, we failed to provide the service we promised as advertised. But your honor, we don't feel we should have to refund any fees because of Philip's spending habits.'

Now what do you think the Judge will say in the court of law? It's quite obvious.

That's the ripoff here.

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#14 Consumer Comment

Blame the Customer but Excuse the Bank

AUTHOR: Edward - (U.S.A.)

POSTED: Saturday, February 09, 2008

Yes both parties are in the wrong here, the customer and the bank. But because of the customer's actions, we're supposed to let the bank off the hook? What's the point of having Terms and Conditions that the customer agreed to? Irregardeless of the customer's spending habits, here's the key - As long as the customer does things that are within the guidelines of the Terms and Conditions, the bank is supposed to do its part, period. If the Terms and Conditions of this NEW ATM state that ALL cash deposits are posted IMMEDIATELY, then that is what's supposed to happen, period. There are no exceptions in the Terms and Conditions that state the cash will post IMMEDIATELY.....except when you have already done this or that.

In the court of law Philip's lawyer will argue quite simply: 'Your honor, the bank has advertised the new atm will post cash deposits immediately'.

Then, the lawyers for Bandits of America will argue: 'Your honor, the plaintiff's lawyer is RIGHT. Yes we have advertised that with the new atm, cash deposits will post immediately. And yes your honor, in Philip's situation, this DID NOT happen as advertised. Yes your honor, we failed to provide the service we promised as advertised. But your honor, we don't feel we should have to refund any fees because of Philip's spending habits.'

Now what do you think the Judge will say in the court of law? It's quite obvious.

That's the ripoff here.

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#13 Consumer Comment

Blame the Customer but Excuse the Bank

AUTHOR: Edward - (U.S.A.)

POSTED: Saturday, February 09, 2008

Yes both parties are in the wrong here, the customer and the bank. But because of the customer's actions, we're supposed to let the bank off the hook? What's the point of having Terms and Conditions that the customer agreed to? Irregardeless of the customer's spending habits, here's the key - As long as the customer does things that are within the guidelines of the Terms and Conditions, the bank is supposed to do its part, period. If the Terms and Conditions of this NEW ATM state that ALL cash deposits are posted IMMEDIATELY, then that is what's supposed to happen, period. There are no exceptions in the Terms and Conditions that state the cash will post IMMEDIATELY.....except when you have already done this or that.

In the court of law Philip's lawyer will argue quite simply: 'Your honor, the bank has advertised the new atm will post cash deposits immediately'.

Then, the lawyers for Bandits of America will argue: 'Your honor, the plaintiff's lawyer is RIGHT. Yes we have advertised that with the new atm, cash deposits will post immediately. And yes your honor, in Philip's situation, this DID NOT happen as advertised. Yes your honor, we failed to provide the service we promised as advertised. But your honor, we don't feel we should have to refund any fees because of Philip's spending habits.'

Now what do you think the Judge will say in the court of law? It's quite obvious.

That's the ripoff here.

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#12 Consumer Comment

Blame the Customer but Excuse the Bank

AUTHOR: Edward - (U.S.A.)

POSTED: Saturday, February 09, 2008

Yes both parties are in the wrong here, the customer and the bank. But because of the customer's actions, we're supposed to let the bank off the hook? What's the point of having Terms and Conditions that the customer agreed to? Irregardeless of the customer's spending habits, here's the key - As long as the customer does things that are within the guidelines of the Terms and Conditions, the bank is supposed to do its part, period. If the Terms and Conditions of this NEW ATM state that ALL cash deposits are posted IMMEDIATELY, then that is what's supposed to happen, period. There are no exceptions in the Terms and Conditions that state the cash will post IMMEDIATELY.....except when you have already done this or that.

In the court of law Philip's lawyer will argue quite simply: 'Your honor, the bank has advertised the new atm will post cash deposits immediately'.

Then, the lawyers for Bandits of America will argue: 'Your honor, the plaintiff's lawyer is RIGHT. Yes we have advertised that with the new atm, cash deposits will post immediately. And yes your honor, in Philip's situation, this DID NOT happen as advertised. Yes your honor, we failed to provide the service we promised as advertised. But your honor, we don't feel we should have to refund any fees because of Philip's spending habits.'

Now what do you think the Judge will say in the court of law? It's quite obvious.

That's the ripoff here.

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#11 Consumer Suggestion

Cash Deposits Using the ATM

AUTHOR: Michael - (U.S.A.)

POSTED: Saturday, February 09, 2008

I am presuming that all Bank of America's ATM's are like the ones in DC area where I live. If you have a cash deposit, and use the ATM to post, there is a sign that says Cash Deposits post immediately. That being said, the original poster may have some leverage.

The question is - what time did you deposit the cash into the ATM? If it was after the posting time, then you have no argument. Check your receipt, it should say when the posting date is.

Mike
Waldorf, MD

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#10 Consumer Comment

No, No, Philip...it was YOU who caused you to obtain overdraft fees

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Saturday, February 09, 2008

You wrote:

'I had 2 large transactions that were coming out of my bank on 02/05/08, and needed to deposit $200.00 dollars into my account to cover the transactions.'

The moment you initiated transactions that you did not have money available to cover, you were guilty of overdrawing your account. Ergo, YOU are responsible for the overdrafts and subsequent fees.

Sorry Philip...no rip-off here on the part of the bank. You did, however, rip yourself off by way of poor account and money management.

For future reference, the days of riding the float and hurrying into the bank to cover transactions are LONG GONE. This practice will result in your $105.00 (or more) fees almost EVERY TIME...GUARANTEED. Also, be VERY WARY of listening to any advice doled out by that idiot Edward. This moron lives to troll from bank thread to bank thread. He will whine and cry and sympathize with you and make it seem as though you have been done some Herculean injustice. However, take note of the fact that his so-called 'advice' will do NOTHING to help you avoid the rip-off in the future.

The only way to avoid being assessed overdraft fees is to stop overdrafting your account by stopping the float transactions. If money is not available to spend, do not initiate the transaction - pure and simple.

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#9 Consumer Comment

No, No, Philip...it was YOU who caused you to obtain overdraft fees

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Saturday, February 09, 2008

You wrote:

'I had 2 large transactions that were coming out of my bank on 02/05/08, and needed to deposit $200.00 dollars into my account to cover the transactions.'

The moment you initiated transactions that you did not have money available to cover, you were guilty of overdrawing your account. Ergo, YOU are responsible for the overdrafts and subsequent fees.

Sorry Philip...no rip-off here on the part of the bank. You did, however, rip yourself off by way of poor account and money management.

For future reference, the days of riding the float and hurrying into the bank to cover transactions are LONG GONE. This practice will result in your $105.00 (or more) fees almost EVERY TIME...GUARANTEED. Also, be VERY WARY of listening to any advice doled out by that idiot Edward. This moron lives to troll from bank thread to bank thread. He will whine and cry and sympathize with you and make it seem as though you have been done some Herculean injustice. However, take note of the fact that his so-called 'advice' will do NOTHING to help you avoid the rip-off in the future.

The only way to avoid being assessed overdraft fees is to stop overdrafting your account by stopping the float transactions. If money is not available to spend, do not initiate the transaction - pure and simple.

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#8 Consumer Comment

No, No, Philip...it was YOU who caused you to obtain overdraft fees

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Saturday, February 09, 2008

You wrote:

'I had 2 large transactions that were coming out of my bank on 02/05/08, and needed to deposit $200.00 dollars into my account to cover the transactions.'

The moment you initiated transactions that you did not have money available to cover, you were guilty of overdrawing your account. Ergo, YOU are responsible for the overdrafts and subsequent fees.

Sorry Philip...no rip-off here on the part of the bank. You did, however, rip yourself off by way of poor account and money management.

For future reference, the days of riding the float and hurrying into the bank to cover transactions are LONG GONE. This practice will result in your $105.00 (or more) fees almost EVERY TIME...GUARANTEED. Also, be VERY WARY of listening to any advice doled out by that idiot Edward. This moron lives to troll from bank thread to bank thread. He will whine and cry and sympathize with you and make it seem as though you have been done some Herculean injustice. However, take note of the fact that his so-called 'advice' will do NOTHING to help you avoid the rip-off in the future.

The only way to avoid being assessed overdraft fees is to stop overdrafting your account by stopping the float transactions. If money is not available to spend, do not initiate the transaction - pure and simple.

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#7 Consumer Comment

No, No, Philip...it was YOU who caused you to obtain overdraft fees

AUTHOR: Truth Detector - (U.S.A.)

POSTED: Saturday, February 09, 2008

You wrote:

'I had 2 large transactions that were coming out of my bank on 02/05/08, and needed to deposit $200.00 dollars into my account to cover the transactions.'

The moment you initiated transactions that you did not have money available to cover, you were guilty of overdrawing your account. Ergo, YOU are responsible for the overdrafts and subsequent fees.

Sorry Philip...no rip-off here on the part of the bank. You did, however, rip yourself off by way of poor account and money management.

For future reference, the days of riding the float and hurrying into the bank to cover transactions are LONG GONE. This practice will result in your $105.00 (or more) fees almost EVERY TIME...GUARANTEED. Also, be VERY WARY of listening to any advice doled out by that idiot Edward. This moron lives to troll from bank thread to bank thread. He will whine and cry and sympathize with you and make it seem as though you have been done some Herculean injustice. However, take note of the fact that his so-called 'advice' will do NOTHING to help you avoid the rip-off in the future.

The only way to avoid being assessed overdraft fees is to stop overdrafting your account by stopping the float transactions. If money is not available to spend, do not initiate the transaction - pure and simple.

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#6 Consumer Suggestion

This is all irrelevant!!

AUTHOR: Steve - (U.S.A.)

POSTED: Saturday, February 09, 2008

The original poster STILL made transactions that funds were not available to cover.

That is the real ripoff here.

If you do not make transactions until your money is posted and available in your account, you will never incur overdraft charges.

Therefore, this new policy or what the rep told you is irrelevant.

You made transactions that you did npot have the money in your account to cover.

Hint:

Make deposit..Wait for items to post...Then make your tranactions.
No overdraft.
Very simple concept.

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#5 Consumer Comment

Clearification Question

AUTHOR: Rloewen - (U.S.A.)

POSTED: Friday, February 08, 2008

Ok, First did the advertisements state both check and cash deposits or just cash? This is important as a cash deposit used to take several days to complete. Checks however have to be endorsed by the bank then sent through the system to make sure its accurate. Cash Deposits however can be posted imeediately but, the amount may change depending on what was put in the envelope.

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#4 Consumer Comment

Clearification Question

AUTHOR: Rloewen - (U.S.A.)

POSTED: Friday, February 08, 2008

Ok, First did the advertisements state both check and cash deposits or just cash? This is important as a cash deposit used to take several days to complete. Checks however have to be endorsed by the bank then sent through the system to make sure its accurate. Cash Deposits however can be posted imeediately but, the amount may change depending on what was put in the envelope.

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#3 Consumer Comment

Clearification Question

AUTHOR: Rloewen - (U.S.A.)

POSTED: Friday, February 08, 2008

Ok, First did the advertisements state both check and cash deposits or just cash? This is important as a cash deposit used to take several days to complete. Checks however have to be endorsed by the bank then sent through the system to make sure its accurate. Cash Deposits however can be posted imeediately but, the amount may change depending on what was put in the envelope.

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#2 Consumer Comment

Clearification Question

AUTHOR: Rloewen - (U.S.A.)

POSTED: Friday, February 08, 2008

Ok, First did the advertisements state both check and cash deposits or just cash? This is important as a cash deposit used to take several days to complete. Checks however have to be endorsed by the bank then sent through the system to make sure its accurate. Cash Deposits however can be posted imeediately but, the amount may change depending on what was put in the envelope.

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#1 Consumer Comment

Yes - It's a Clear Ripoff

AUTHOR: Edward - (U.S.A.)

POSTED: Friday, February 08, 2008

Philip, First of all there's no need to focus on their posting order using larger amounts first. This is a common complaint but the bank has the right to post items this way, even though we all know they only do it to increase fee profits no matter how they try to lie about it being for 'your protection'.

But the posting order is irrelevant if your deposit had posted IMMEDIATELY like it should have, and like they advertise.

That's the ripoff here. No doubt about it.

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