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Report: #785278

Complaint Review: BANK OF AMERICA - HOLLYWOOD California

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  • Reported By: coreye — geneva Ohio United States of America
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  • BANK OF AMERICA HOLLYWOOD, California United States of America

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Bank Of America has become one of the worst banks that I ever dealt with, I have moved around the country and have tried many different banks, and by far BOA has reached the number one on my list for worst banking centers. When I first opened my account 5 years ago I didnt have a complaint against them.

My distisfaction pertains to my finicial situation which like many other Americans these days is an empty wallett. Going paycheck to paycheck to make ends meet dosen't allow for much room for error with BOA. "NOT A BANK ERROR" the banks most frequently used words. They will repeat this statement over and over regardless of what you say. For someone who is unemployed like myself its hard to make ends meet more often then not, and BOA doesn't have a problem charging $35 if you merely overdraft a couple bucks. No longer providing a financial hardship" option they simply throw you under a bus without even telling the driver to slow down.

Three weeks ago I called and closed my account over the phone. The Customer Service supervisor said soon as the account balance is positive the account will automatically be closed. Hours later i go to the ATM to make a deposit to bring the account positive and ATM card is shut off. For the last three weeks Ive been under the impression the account has been closed, I recently checked my online  account and its -$95 again. I had two paypal transactions that were processed before I could compete the deposit to paypal.

When I called the bank they fed me lines that the account has to be $0 blance before its closed. and that there was no record of me closing the account three weeks ago, and that I had to send a request for a cashiers check to be sent to close the remaining balance, even though I requested it to be closed three weeks ago, and my debit card was cancelled.

For future reference to anyone with BOA if  your account is closed apparently if a charge is presented to your account BOA will reopen your account and pay the charge. That sounds like to me that someone is opening an account without my authorization... aka IDENTITY THEFT.

long story short... BOA works very hard at sucking money out of their clients one way or another. Not to mention I opened a "free" checking account 5 years ago and they are now charging me $12 a month, when I ask what the fees are for when I have  a free account, they said after 5 years you get charged $12/mo. and now they want to charge $5 month for a debit card.

Thanks for listening to me ramble. I just wanted to let you know my frustration. and this is only a small portion of it. I want to give everyone a fair warning before you jump into BANK OF AMERICA. just so you know if you get an account " I told you so!!"

This report was posted on Ripoff Report on 10/05/2011 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/hollywood-california-/bank-of-america-horrible-bank-and-customer-service-overdraft-rip-off-heaven-hollywood-c-785278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#7 Consumer Comment

I wouldn't bank with bank of crook's even if i won the lottery so they can piss the h**l on some nerve

AUTHOR: Charles - (USA)

POSTED: Friday, October 07, 2011

I wouldn't bank with bank of crook's even if i won the lottery so they can piss the h**l on some nerve.

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#6 Consumer Comment

Regarding the $5 debit card fee furor

AUTHOR: voiceofreason - (United States of America)

POSTED: Friday, October 07, 2011

Bank of America is certainly a down and dirty greedy AND desperate institution.
HOWEVER, this $5 fee has little to do with sheer greed. s***k of America is simply laying a hint on all its small personal account holders that they truly wish you would all just close your accounts and go to the nearest small bank or credit union that will have you.
BARFa doesn't want small depositors anymore. I suspect that their hoped for recovery hinges on transforming into a mostly business, big account and services bank. They're hoping with all these nuisance fees that y'all will take the hint and go away. And that's exactly what all of us should do. They don't want you and you obviously don't want them.

As for overdraft fees though, you will get hit with these at ANY savings institution, and frankly, such fees have been around for decades. AND without them, your checks would bounce, debit cards refused, bounced fees would apply and too many of those add up to check kiting, a felony crime.

So what would you rather have happen, overdraft fees, or the alternative? As Ken has said, many many times, keep a bloody check register, at least if your account is always going to be low.

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#5 Consumer Comment

Bank of america is the most greedy bank out of all bank's they charge more for debit card us the most bank's proof is below

AUTHOR: Charles - (USA)

POSTED: Thursday, October 06, 2011

This prove's bank of crook's is the most greedy.  They are going to charge $5.00 while most bank's are going to charge $3 or $4.00.

Bank of crook's has 30,000,000 people bank with them.  How much more money charging $5.00 for each person or person's bank of crook's will know make each year.  They are stealing from the poor people again & they are getting richer.

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#4 Consumer Comment

That's a new one

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, October 06, 2011
and BOA doesn't have a problem charging $35 if you merely overdraft a couple bucks. No longer providing a financial hardship" option
-
Never heard of a "financial hardship option" that would allow a person to overdraft their account without fees.

Now, I am sure you are a more informed consumer because of your issues you had with BofA.  So when you asked your new bank about their "hardship" option to allow overdrafts without fees what did they say?
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#3 Consumer Comment

Coreye, Did you know that......

AUTHOR: Karl - (USA)

POSTED: Thursday, October 06, 2011

the former CEO of Bank of America agreed to purchase a company that was in deep financial trouble?

Countrywide was showing signs of going under in 2007, but the CEO of Bank of America decided to purchase them anyway. On August 9, 2007, the Dow Jones had its first significant hick-up and lost 387 points. It was the start of the collapse of the banking system in the USA. There was information available on the web and in the News that Countrywide was in trouble, and would most likely have to file for bankruptcy. But the CEO still decided to buy Countrywide in early 2008. I wonder why.

Believe it or not, that same CEO chose to buy another company that was in deep financial trouble in 2008. I'm sure you've heard of Merrill Lynch, right? That's the other failing company that was purchased by Bank of America in 2008 before the big collapse (meltdown) of the banking system. 

***The point I'm trying to convey is that there are people who will attack someone like you for posting a Report at this site, yet these same people won't attack Bank of America for purchasing two companies that were loaded-up with TOXIC DEBT. All of that toxic debt has certainly come back and bitten the shareholders, hasn't it? BofA's stock is currently trading at $5.77 a share. It was trading at $40 to $50 a share throughout all of 2007, before the Countrywide and Merrill Lynch acquisitions. BofA's stock value has plunged by a little over 89% since 2006!

Make sure to 'Google' the following videos and watch them on the web so you can learn more about the publicly held banking sector in the USA-

FRONTLINE: BREAKING THE BANK
FRONTLINE: THE WARNING
FRONTLINE: INSIDE THE MELTDOWN
FRONTLINE: THE CARD GAME

Guess what?

The Dow Jones is doing exactly what it was doing in 2008 prior to the big collapse. (The Dow was up a lot one day, then down a lot the next day.)
You can 'Google' this- BERNANKE'S HISTORY LESSON, and go to the BusinessWeek article from February 27, 2008, and read the comment that was posted on March 18, 2008 at 3:59 PM for proof.

I believe that another big collapse is coming.

Simply 'Google' this- THE ASCENT OF MONEY PBS, and watch the episode entitled- 'Bonds of War' on the web. It appears that history is going to be repeated, again. This time it looks as though it's going to be a global collapse of all stock markets.

Good luck to you.

P.S. Bank of America Ripped-off every shareholder. That's a fact!

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#2 Consumer Comment

Sorry, but your troubles are far from over.

AUTHOR: Ken - (USA)

POSTED: Wednesday, October 05, 2011
"BOA doesn't have a problem charging $35 if you merely overdraft a couple bucks"
Neither does ANY other bank....use a daily check register.

" I recently checked my online account and its -$95 again. I had two paypal transactions that were processed before I could compete the deposit to paypal."
Another "little oversight" on YOUR part.  I guess BOA should have just denied the payments to Paypal and created more problems for you.

"Not to mention I opened a "free" checking account 5 years ago and they are now charging me $12 a month, when I ask what the fees are for when I have a free account, they said after 5 years you get charged $12/mo. and now they want to charge $5 month for a debit card."
Bad news is, your new bank will charge these fees to, thanks to new banking regulations by Washington. Yes, they do have your permission to do this, it's in your agreement with the bank.
They can change the rules at any time and your acceptance is indicated by your continued use of the account(s). They DO notify you in advance of these changes.

To be honest, I wouldn't have an account with BOA, but it has NOTHING TO DO with your Ripoff Report.  They have NOT ripped you off, you and you alone have.

Use an accurate, daily check register to solve your problems, your financial situation is irrelevant to them and ANY other bank.  They are NOT responsible for YOUR "financial hardships."

If this sounds unsympathetic, it's meant to be...hopefully to jar you into more appropriate action on your part.
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#1 Consumer Comment

No sympathy for you

AUTHOR: coast - (USA)

POSTED: Wednesday, October 05, 2011

"The Customer Service supervisor said soon as the account balance is positive the account will automatically be closed."

"Hours later i go to the ATM to make a deposit to bring the account positive and ATM card is shut off. For the last three weeks Ive been under the impression the account has been closed"

You were informed the account would not be closed until the balance was brought out of the negative so why would you expect it to be closed when you know it was in overdraft? You should be charged overdraft fees because your account was in the negative.

This is totally your fault and is not a rip off.

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