• Report: #966650
Complaint Review:

Bank of America

  • Submitted: Thu, November 08, 2012
  • Updated: Thu, November 08, 2012

  • Reported By: Tom I. Rate — Maryland United States of America
Bank of America
Internet United States of America


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Bank of America initiated without notice a $10 and a $15 service that appeared on my account as "ONLINE BUSINESS SUITE DIRECT PMT SERVICES ONLINE BUSINESS SUITE ACCT MGMT SERVICES"

They charged me a total $45 ($10-15 each time) until I googled this online and realized what was going on. I chatted with a BoA representative, he claimed that "The fee was due to the enrollment to Business Suite Direct." This is a service I never enrolled in. Then he further wasted my time saying I had to call their Business Department for a concert of bureaucracy.

I have been a customer with BoA for 7 years, I have multiple savings and a business account with them and this is how they express their gratitude. I am glad I moved my money to a credit union. These guys are a ripoff.

This report was posted on Ripoff Report on 11/08/2012 07:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bank-of-america/internet/bank-of-america-boa-bofa-online-business-suite-direct-pmt-services-online-business-suite-966650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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