Bank Of America Don't use this bank for anything at all! They charge you fees and then put you down for begin in the hole! Delaware Nationwide

I moved to Arizona and needed a bank account. My mom had BOA credit card and I heard good things about them they were nationwide and in case I moved back to Michigan I could transfer my account there. When I first got my account I didn't have any problems at all. I started working and had my check direct deposit and then had my husband. We didn't have to many problems at all. Then my husband got laid off and then our problems started. I paid my bill online so I did not have to write checks and I knew they were paid. Well I kept getting these bounced check fees all the time. Someone had hacked into my account and was making purchases with my debt card and using my routing number and account number on the bottom of the checks. I called them about it after I got paid and they took my whole check for overdraft fees. That is $600 dollars that I had nothing to do with. So I told them that they should not be allowed to take someone paycheck and leave a family of four with no money for two weeks. I asked to talk to a manger and she put me through. Well this manger needs to be fired! I told him about it and that the charges I did not make and that they need to credit my account. I did not want any more overdraft fees to come out. But they said I had to file a claim to get the money and fees back. It has been two weeks or more since then. The money for charges I did not make are still coming out after I closed the account. The manger also told me that I need to balance my checkbook and not to go by my statement or the phone or anything else. But Its hard to balance your check book when you have overdraft fees coming for no reason. I wrote a check out and really thought I had the money in there and turns out that I didn't cause they took out 70 in fees. So now my account that is suppose to be closed is accumalting fees and I will not pay them at all.

Do not use this bank unless you want to owe them more money that you make. Plus my work has quit using this bank too cause of this problem. I can't say where I work for their sake but its a BIG COMPANY that is known in the us and canada. They are a non profit company so they can't afford to be in the whole all the time. My boss was offered a job with boa and refuse it cause of this problem and he does not bank with them because of this. Plus here in Arizona they will give non citizans checking account. Just don't trust them as far you can see them!

Annie
phoenix, Arizona
U.S.A.