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Report: #1340588

Complaint Review: Bank of America - Nationwide

  • Submitted:
  • Updated:
  • Reported By: mandiemarie83 — Parkersburg West Virginia USA
  • Author Not Confirmed What's this?
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  • Bank of America Nationwide USA

Bank of America Fraudulent Activity Bank Doesn't Do A Thing Except Drops Me As A Customer Online Banking Nationwide

*Consumer Comment: Criminal Activity

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 I cashed a check that I believed to be from a Insurance company, however it was a fraudulent check. It was $1550, and after I deposited ihe check, the bank gave me access to it in 24 hrs. I didn't think they would process a check without first checking its authenticity, but they do so that's my fault. After spending most of the funds and a few days later I try to access my account and it shows that I am in the negative of about $1.8 million dollars. It also shows some charges I didn't make myself. I couldn't understand exactly what was going on with my account so I logged out and called my father to ask him if he's seen anything like it or heard anything like this happening.

After our conversation I immediately go to log on my account so I can screen shot everything and call the bank, however I can't log on and it tells me yo call the bank. I call the bank and the lady representative ask if I'm aware the negative balance on my account and explains to me I need to speak to the fraud department. Once I'm on the lime with the fraud department he ask if I'm aware of the resent activities on my account, in which I reply that I had logged on to see this almost 2 million negative balance and a few charges and withdraws but I thought it was just a screw up by the bank. He ask me a few questions regarding the check I cashed and recent internet activity. I told him I had tried a few online loan companies and he said and did you notice any odd charges on your account when you logged on. Again I said besides what I told you no. Then the fraud department rep said for me to not use my accounts, my debit cards associated with my accounts, or log on again to my accoimy BC Bank of America was dropping me as a customer because they believed I was yo much of a risk do to my online use of loan companies. He said the bank was $0 out my account and calling it a loss on there part. When he asked if I understood I said No, but he only restated the same thing. I asked him if I would receive all this information in the mail and he said yes do you understand now. I said yes thank you...... I truthfully did not understand a darn thing this guy was saying so I figured I would look at the paper work he had stated would be sent to me.

After a month all the mail I received from the bank was account closing information and my balance of $0. I've actually received multiple account statements of $0 balance on a closed account that. What confuses me most is I actually had to pay the bank back because they took my next deposit. When I called them to ask about it the only made me wait on the line for 30-45min each time I was transferred which was 3 times to 3 different reps that couldn't help me and acted like they had not a clue to what was going on. So, the last rep I asked to send a full balance sheet of my account activitiesand she said she would. A week later I had a bank statement of the same crap $0 balance without anything else included on this. Wtf???? I can't stand a bank that only cares about money, even if you aren't the person who owes it. Because I actually have the Mint app that sent all my account activities to my email and all the banks activities in trying to change information to benefit themselves I'm actually thinking of suing them because of there neglecting to call me in the first place and more. They call me all the time and on this matter which was most important they decide not to. Sounds fishy to me! They are probably at fault themselves trying to make up for the money they lost in there Class action law suit. Don't open account at this institution. It may seem okay at first but they will get you more then once during your business with them. Thanks!!!!

This report was posted on Ripoff Report on 11/30/2016 04:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/nationwide/bank-of-america-fraudulent-activity-bank-doesnt-do-a-thing-except-drops-me-as-a-customer-1340588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Criminal Activity

AUTHOR: Robert - (USA)

POSTED: Wednesday, November 30, 2016

Before you start talking about how the bank was ripping you off, and you wanting to sue them.  Realize one thing...YOU have actually commited a crime and if the bank wanted to they could pursue criminal charges against YOU for check fraud.  Now, do most banks do this...no but the point is that they could if they wanted to.

When you deposit a check you are asserting to the bank that it is valid, they are not your parents or are they going to review the check to see if is valid.  Where because of Federal Regulations such as the Federal Expedited Funds Availaibility Act(AKA Regulation CC).  Requires a bank to make the funds available after a certain amount of time.  It does NOT mean it is a valid check.  If the check comes back as bad before they release the funds, they of course won't release it.  But in practice it can be days or weeks later that it comes back as a fraud.

Now, one has to ask you since this was a check from an insurance company, were you expecting the check?  My guess on that would be NO, and this is where the criminal act comes in.  As you should have had a reasonable expectation that it wasn't a valid check.  I would further guess that this insurance company then wanted you to send a certain amount of money to another "agent" via Western Union or some other Money Order company.

When the check does come back as bad YOU as the account holder are held responsible to pay back the funds.  If this was a legitimate company you could go after them for the bad check, but of course it isn't so you are the one left holding the bag.  And yes because of your negligence many banks no longer want to take the risk on you as an account holder.

If they closed your account and truly are willing to take the loss, consider yourself lucky.  As they have every legal right to come after you for the negative amount you caused from your negligence.  Where at a minimum you could expect to get sued in Civil Court.

FYI....being negative a few million dollars is usually a "flag" in the banks system for fraud and to make sure no additional funds are withdrawn and indicate a pending account closing. 

 

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