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Report: #250210

Complaint Review: Bank Safe Consumer Protection - Montreal, Qc Connecticut

  • Submitted:
  • Updated:
  • Reported By: Waterbury Connecticut
  • Author Confirmed What's this?
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  • Bank Safe Consumer Protection www.banksafeusa.com Montreal, Qc, Connecticut Canada

Bank Safe Consumer Protection phone operator stated emphatically that my credit union hired them to protect my account Montreal, Qc Canada

*Author of original report: Bank Safe Consumer Protection phone operator stated emphatically that my credit union hired them to protect my account Montreal, Qc Canada

*REBUTTAL Owner of company: Call President...

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Bank Safe stated ephatically that The First Connecticut Credit Union hired them to protect my account because money was being stolen. She had all my information checking account birth date address social security number.

They need to start right away. The price for this service was $395.00
I told her I need to call my credit union for verification. She said you don't need to do that but if you must just give her a check number and I asked will she hold off she said yes and like a trusting child I gave the number to her.

I called the Union and was told by Kate that the Union don't operate that way.
I called the Union the next day and the money was drawn. I called Kate again To see if that company could be trace and all she had was a phone number

Febuary21 2007 I made contact after weeks of calling that number with no
success. I would not get off the line until the woman said "she will fax cancellation slip." I immediately faxed the now filled in slip back. She told me
I will have to wait 4-6 weeks for my refund by check. This I done.
May 07,2007 I called again. She said wait 2 more weeks. As of this date nothing happening. I am back to having my calls go unaswered.

Steven
Waterbury, Connecticut
U.S.A.

This report was posted on Ripoff Report on 05/24/2007 05:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-safe-consumer-protection/montreal-qc-connecticut-06704/bank-safe-consumer-protection-phone-operator-stated-emphatically-that-my-credit-union-hire-250210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Author of original report

Bank Safe Consumer Protection phone operator stated emphatically that my credit union hired them to protect my account Montreal, Qc Canada

AUTHOR: Steven - (U.S.A.)

POSTED: Friday, June 01, 2007

Today is June 1, 2007 and as of yet I have not recieve my refund as stated by the Company President, Mr Harry Tillman in his rebutal, on May 24, 2007

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#1 REBUTTAL Owner of company

Call President...

AUTHOR: Ari - (U.S.A.)

POSTED: Thursday, May 24, 2007

Hi Steven,

Please call me directly, I have terminated employment for one customer service rep. in the last 30 days, and your file may nit have been transferred. I realize it may not sound professional, but I was not satisfied with his work. It is a corporate growing pain in the efforts of developing a reliable team, I am truly sorry for the delay, and will issue the refund myself June 1st.

ARI
1-800-949-4305

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