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Ripoff Report | Bank Safe Review - Hoboken, New Jersey
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Report: #220709

Complaint Review: Bank Safe - Hoboken New Jersey

  • Submitted:
  • Updated:
  • Reported By: Alpharetta Georgia
  • Author Confirmed What's this?
  • Why?
  • Bank Safe 50 Harrison St, Suite 309 Hoboken, New Jersey U.S.A.

Bank Safe, PaystreamUSA ripoff service, promised refund but not fulfilled Hoboken New Jersey

*REBUTTAL Owner of company: "Refund will be issued as promised" - President

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Company contacted my mother. Claimed they have service to help with fraudulent bank issues. She directed them to me. I declined the service. One week later they called my mother again, and coerced her into the service. I called to complain of the tactics. They offered to refund the $295, upon receipt of a letter. I sent the letter, but no response. Follow up phone calls only receive promises (if they answer). Bank of America has suggested I report to the FCC (877-382-4357). This is my next step.

Jeff
Alpharetta, Georgia
U.S.A.

This report was posted on Ripoff Report on 11/15/2006 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-safe/hoboken-new-jersey-07030/bank-safe-paystreamusa-ripoff-service-promised-refund-but-not-fulfilled-hoboken-new-jers-220709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

"Refund will be issued as promised" - President

AUTHOR: Ari - (U.S.A.)

POSTED: Monday, December 11, 2006

My name is Ari Tietolman, I am the president of Paystream USA, and director of the BankSafe program. I would like to apologize for the unfair treatment you claim to have experienced, and will be more than happy to issue a refund to your mother once I am provided with the proper contact information to reach you, along with the address for the refund check.

In my defence, I would like to state that I do not run a telemarketing operation, however, in the past year, I have contracted several call centers to survey prospects and generate new business. Since then, I have received a handful of complaints, and I am searching for new avenues of advertising to generate awareness of my program and develop a new client base.

I can assure you that once I track your file in our database, I will determine who was responsible for the agressive sales tactics... they will be penalized.

In addition to this, I would like you to know that we run a successful fraud prevention and recovery service, and once you receive your refund, I will still keep you as an active member, should you need assistance from our fraud specialists / consumer advocates. I will also ensure that your mothers number be removed from the calling lists in all my contracted call centers, once you contact me.

I can be reached directly at 1-800-949-4305, or by mail to my attention at 50 Harrison Street-suite 309, Hoboken, New Jersey, 07030. Again, I apologize for any inconvenience this may have caused you, and I look forward to hearing from you so that we may resolve this matter promptly!

Sincerely
ARI TIETOLMAN
1-800-949-4305

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