Report: #625280

Complaint Review: Bankers Warranty Group - St. Petersburg Florida

EDitorial Comments

WARNING!
Do not buy masks
from unknown
unreliable websites!

Coronavirus Covid-19
order masks now??

Political Signs Must Go!

EDitorial Comment
ED Magedson – Founder
Ripoff Report

Flood Damaged Vehicles
Unscrupulous Auto Dealers

How to identify hurricane
damaged trucks, cars RV's
motor cycles boats:
Ripoff Report Investigates

HELPFUL RESOURCES
Covid-19 coronavirus

Identifying coronavirus
Covid-19 rip-off scams

Featured Ripoff Reports

View More Recent
Featured Reports

Past Featured Reports

Don’t let them
Get away with it!

Make sure they make
the Ripoff Report!

EDitorial Comments

Wichita Kansas Attorney
Brad Pistotnik Indicted

Cyber Attacks & Content
removal scheme against
Ripoff Report

Ripoff Report Investigates

Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions

Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report

Ripoff Report Investigates!

Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Don’t click on those slick Ads!

Phony Ad using Ellen DeGeneres
& hundreds of other A-list Stars...

Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years

WHAT IS YOUR STORY?
ARE YOU A VICTIM?
FORMER EMPLOYEE?

WE WANT TO HEAR IT!
Contact Our Team Now!
CLICK HERE

What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created.

Better Business Bureau
What Consumers need to know

20/20 exposes the real BBB

In The Media

See more videos

We Need Your Help!

Learn More Here

Ripoff Report is Xcentric Ventures

Submitted: Tue, July 20, 2010
Updated: Tue, July 27, 2010
Reported By: shosein — purcellville Virginia United States of America

Author Not Confirmed

Why?

Bankers Warranty Group 360 Central Ave St. Petersburg, Florida United States of America

Phone: 877-226-6634
Web:
Category: Warranty Companies

Bankers Warranty Group - BWG Warranty not honored...they cash out their claims rather than providing services advertised. St. Petersburg Florida

*Consumer Suggestion: Join the Club

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report

File New Report

← Is this

Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.

How to fix
Ripoff Report

If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

(((Redacted)))

BWG warranty company is running a scam...and I am not the only one they are doing this to. See the links above.

They will not honor the warranty I bought. Despite 3 phone calls to BWG and customer service representatives repeatedly telling me the claims department would return my call I have never had a chance to personally speak with anyone from their claims department.

About 2 weeks ago I was told by customer service that someone from claims would call me back to tell me an address to take my car to so the Sirius receiver could be looked at and they could do troubleshooting. This never happened. Instead...Friday someone from BWG called my house while I was at work and left a message with my 10 year old son stating they were "buying out" my warranty. I called back BWG and informed them that I didn't want the check, I wanted a diagnostic...as promised in my warranty. The customer service rep told me it was too late, the check is in the mail. He also said it was "determined" by the claims department that it cost too much to repair so they would only send me the cost of the unit back, minus installation, tax and the cost of the warranty. I asked how they determined this, as nobody has even looked at the thing. He said, I don't know, I can't help you. You don't live near a Car Toys. I was so mad I hung up.

Nobody has looked at my system. Nobody has done any trouble shooting. I paid almost $700 for this system to be installed 18 months ago...I DO NOT WANT their lousy $271 back. It will cost almost 3 times that to get a new one. The tuner will not turn on...it was intermittantly working for about a week before the power was completley lost. I cannot get regular AM/FM radio to work right now, and that is not run through the Sirius tuner. It might be a loose wire, a fuse out somewhere, or something else just as simple...but how would anyone know if nobody has ever looked at it????

The warranty I bought states:

Peace of mind: If we can't fix it, we'll replace it. (That's an "IF" statement...nobody has looked at it, how can they determine it cannot be fixed??)

Savings: No out-of-pocket expenses for diagnostics, repair, removal, or reinstallation. (Apparently this is a flat out lie, as they have not given me any opportunity to exercise even one of these options.)

Convenience: Not near a Car Toys store? Don't worry, local service is available anywhere in North America. (I was SPECIFICALLY told they wouldn't help me because I don't live near a Car Toys!!)

Features: Covers diagnostics. removal, and reinstallation. Nationwide service centers. (Again, reiterating coverage they refuse to honor).

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 07/20/2010 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bankers-warranty-group/st-petersburg-florida-33701/bankers-warranty-group-bwg-warranty-not-honoredthey-cash-out-their-claims-rather-tha-625280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Bankers Warranty Group

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal

Respond to this report!

Also a victim?

Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 Consumer Suggestion

Join the Club

AUTHOR: IntheKnow - (USA)

SUBMITTED: Tuesday, July 27, 2010

POSTED: Tuesday, July 27, 2010

Guess what - this is par for the course.

Your warranty "benefits" you listed from the brochure are in print only and serve as a marketing ploy.

Extended warranty (service plan, etc) administrators cut deals with repair companies. If there is not a solution to bring your product to them, then they have no choice but to "buy you out." Onlt the fine print in your Terms and Conditions will state if you should have gotten fair market value for the unit with no strings.

"Peace of Mind" - they all say it - no such animal with the hassles of extended plans.

"No out of pocket expenses.........." Technically there was no diagnostic fee - but that didn't impede your getting ripped off.

"Nationwide service" - only their "contracted" servicers. Unfortunately, you lose.

As with all extended plans, if you have to read the fine print and need an attorney to interpret, it ain't worth the paper it was printed on.

I say you should have gotten fair market value replacement as the intent of the program. Contact your 1. BBB and file a complaint. 2. State Division of Consumer Affairs with a copy to the State Attorney General. Get the District Manager or Business Owner for the retailer and tell him what steps your are taking. Watch them scurry!! You should get action. Good luck.

Respond to this report!