• Report: #563742
Complaint Review:

Barclay Bank Delaware And Juniper Bank

  • Submitted: Tue, February 02, 2010
  • Updated: Tue, February 02, 2010

  • Reported By: Steve — Denton Texas United States of America
Barclay Bank Delaware And Juniper Bank
Barclaycard US 100 S. West Street, Wilmington, Del Wilmington, Delaware United States of America
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Barclay Bank Delaware And Juniper Bank Juniper Bank how not to treat customers Wilmington, Delaware

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I have had a Barclaycard/Juniper Mastercard account for 5 years without one late payment.  Two months ago, I mislaid the bill, and found it a few days past the due date.  I mailed it in anyway and next statement saw a $45 late fee on my bill, which I paid.  A few weeks later I got a letter from Barclay saying that my late payment triggered the penalty interest rate of 30%.  I called the number and explained what happened.  They were unwilling to remove the late fee or to lower the interest rate, so I closed my account.  

This report was posted on Ripoff Report on 02/02/2010 07:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/barclay-bank-delaware-and-juniper-bank/wilmington-delaware-/barclay-bank-delaware-and-juniper-bank-juniper-bank-how-not-to-treat-customers-wilmington-563742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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