Report: #944430

Complaint Review: Bare Escentuals Beauty, Inc.

  • Submitted: Thu, September 20, 2012
  • Updated: Sat, September 22, 2012
  • Reported By: JP — Irving Texas United States of America
  • Bare Escentuals Beauty, Inc.

    San Francisco, California
    United States of America

Bare Escentuals Beauty, Inc. bareMinerals bare Escentuals TV Promotion misrepresentation, Online order for TV products DO NOT ORDER ONLINE OR FROM TV San Francisco, California

Show customers why they should trust your business over your competitors...

Do not fall for the late night ad on Tv for bareminerals to get your products. It is misleading and misrepresents what you are actually getting for the almost $40 that you spend.  I knew that by ordering online from BM/BE website that in order to get the offer, that they would want me to sign up for auto ship and I was fine with that until I got my first order. First of all, I order the products from their website. The commercial and the website both say that you will get 5 products plus 2 brushes, the mineral veil, the foundation,the warmth, the mascara, and bare id.  

This is an introductory offer to people that never have ordered from them, so you would think that they would try and make a good first impression.  The into offer is $29.99 but, by the time you pay the $10 for shipping of this very lightweight bubble mailer, you actually pay $39.99.  So far, not so bad right? WRONG!  The products themselves are inadequate and short. [continued below]....
..... The mineral veil comes in small acrylic container, I kid you not, the little jar had only 1/4 of the product in the jar.  I would say tops about 1/3 gram.  

The foundation the same thing, it is supposed to be 2 grams and you guest it, the container less that half full and may be 1.2 grams.  The Warmth was about 3/4 full about where I would expect it to be. Plus they do not send you the lotion product. You may be thinking, well the product settles. If the product actually worked maybe no big deal but, coverage of this product the way it is advertised on tv and on the included is a misrepresentation.  Max Factor, CoverGirl and Maybelline are much better products and work better than this thinned out so called mineral veil and foundation.  Also, I have used some of my sister's bm before and I like it.  

This product makes my skin look oily and and you have to use a whole lot more than what the company says and it still does not cover and it does not work.  I called to tell them I wanted to cancel so they better not charge me for any of that cheap crap that they are calling mineral makeup.  Ladies save your money, because this is exactly what this company is doing.  They are huge and yet just like many other companies that lose site of why they got to where they are, the quality of their products gets reduced to dollar store crap.  It is too bad because I believe at one time they may have actually had a good product.  
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This report was posted on Ripoff Report on 09/20/2012 09:53 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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