Barnett's Garage Charged me $1917.00 for auto repair and never fixed it, engine had to be replaced 3 months after they worked on it costed $3500.00 more victimized many consumers Spartanburg South Carolina

Well, I am a regular customer of this garage and till date they have been doing their job properly. The workers of this garage is trying his best to satisfy his customers but one of 1000 customers might not be satisfied and this one customer is the same case, now if you are in business you would understand what m trying to explain.

Mike has always been a sweetheart to all of his customers and I too have referred this garage to my friends and they are also happy with their services. All the efforts that mike has been doing to keep up his reputation is being ruined by this single comment because as you type his business name in Google the first thing you would see is the link to this comment and he is living with this for 10 years now.

Now a days, people look for business in the internet, review for that business and then make a choice. I do that you do that. Now, who would like to do business with them after reading this comment (not to forget it comes on the top ranking).

How would you feel if the reputation of your business is being ruined, you are losing hundreds of customer just because he was not able to satisfy 1 out of thousand customers. This is truely INJUSTICE to them.

August 5, 2008

As she stated in her letter, she did drive a 1987 LeBaron piece of junk. She is absolutely correct. Our mistake was trying to repair her car that had been badly wrecked. It should have been junked.

We did sub out repairs to Campbell's Body Shop (I do not know who Bobo is) and she was never happy with the work we had done on her car.

On her engine, under normal driving conditions, we always warranty our work. When her car ran hot, that is what caused a blown head gasket. She should have turned her car off immediately when it started running hot. This could have saved the engine. The factory has heat indicator tabs on the engine block and when we sent the engine to the factory, it showed the tabs came off, which indicated that she had run the engine hot. This voided her warranty. It is her responsibility to check her gauges at all times.

We always try and do the right thing for all our customers. It was bad for her and myself on her car and I am sorry this happened.

Mike Barnett, Owner
Barnett's Garage
1449 Union Street
Spartanburg, SC 29302
864-585-6044

August 5, 2008

When Melissa brought her van into our shop, she had it at another shop and they told her she had a blown head gasket. We checked her car and we found that she had a blown intake gasket. Our recommendation to her was the car had been overheating and we recommended to her that she put in a new motor in her van and she declined this recommendation. She said she did not have the money for a motor and she would take the risk and wanted us to do the repair. We did the work on the intake gasket, which she needed and still overheated, and later on had a blown head gasket. Her problem was, she had water mixed with her oil and we suggested not to do the engine repairs because she would more and likely have a problem with our work. Her attorney called me about her van and I told him that we recommended to her at the beginning to put a motor in her van and not to do repairs and she declined, therefore we did not go to court because she did not follow our instructions from the start. I am sorry she had to spend money on her repairs and it did not fix her van, but we told her from the beginning that she needed to put a motor in her van and she refused.

Thank you.

Mike Barnett, Owner
Barnetts Garage
1449 Union Street
Spartanburg, SC 29302
864-585-6044

August 5, 2008

When Melissa brought her van into our shop, she had it at another shop and they told her she had a blown head gasket. We checked her car and we found that she had a blown intake gasket. Our recommendation to her was the car had been overheating and we recommended to her that she put in a new motor in her van and she declined this recommendation. She said she did not have the money for a motor and she would take the risk and wanted us to do the repair. We did the work on the intake gasket, which she needed and still overheated, and later on had a blown head gasket. Her problem was, she had water mixed with her oil and we suggested not to do the engine repairs because she would more and likely have a problem with our work. Her attorney called me about her van and I told him that we recommended to her at the beginning to put a motor in her van and not to do repairs and she declined, therefore we did not go to court because she did not follow our instructions from the start. I am sorry she had to spend money on her repairs and it did not fix her van, but we told her from the beginning that she needed to put a motor in her van and she refused.

Thank you.

Mike Barnett, Owner
Barnetts Garage
1449 Union Street
Spartanburg, SC 29302
864-585-6044

August 5, 2008

When Melissa brought her van into our shop, she had it at another shop and they told her she had a blown head gasket. We checked her car and we found that she had a blown intake gasket. Our recommendation to her was the car had been overheating and we recommended to her that she put in a new motor in her van and she declined this recommendation. She said she did not have the money for a motor and she would take the risk and wanted us to do the repair. We did the work on the intake gasket, which she needed and still overheated, and later on had a blown head gasket. Her problem was, she had water mixed with her oil and we suggested not to do the engine repairs because she would more and likely have a problem with our work. Her attorney called me about her van and I told him that we recommended to her at the beginning to put a motor in her van and not to do repairs and she declined, therefore we did not go to court because she did not follow our instructions from the start. I am sorry she had to spend money on her repairs and it did not fix her van, but we told her from the beginning that she needed to put a motor in her van and she refused.

Thank you.

Mike Barnett, Owner
Barnetts Garage
1449 Union Street
Spartanburg, SC 29302
864-585-6044

August 5, 2008

When Melissa brought her van into our shop, she had it at another shop and they told her she had a blown head gasket. We checked her car and we found that she had a blown intake gasket. Our recommendation to her was the car had been overheating and we recommended to her that she put in a new motor in her van and she declined this recommendation. She said she did not have the money for a motor and she would take the risk and wanted us to do the repair. We did the work on the intake gasket, which she needed and still overheated, and later on had a blown head gasket. Her problem was, she had water mixed with her oil and we suggested not to do the engine repairs because she would more and likely have a problem with our work. Her attorney called me about her van and I told him that we recommended to her at the beginning to put a motor in her van and not to do repairs and she declined, therefore we did not go to court because she did not follow our instructions from the start. I am sorry she had to spend money on her repairs and it did not fix her van, but we told her from the beginning that she needed to put a motor in her van and she refused.

Thank you.

Mike Barnett, Owner
Barnetts Garage
1449 Union Street
Spartanburg, SC 29302
864-585-6044