• Report: #960278
Complaint Review:


  • Submitted: Thu, October 25, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: CJ — Richmond, Australia Australia
Internet United States of America

BaseballCapsDiscounts www.baseballcapsdiscount.com SCAM, HORRIBLE CUSTOMER SERVICE, FAKE GOODS, INSULTING, RIP OFF Internet

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I purchased a New Era Leather Raiders Baseball Cap from this website. it was $65. I received it 4 weeks later, scrunched up in a tiny box. It was a cotton fake, no name brand. it was crumpled up and unwearable. I contacted the website and they said to take a photo and send it which i did. I said I wanted to send it back. They said that i should send it back because it will cost me too much, but they would be happy if i kept it and they would offer me 20% off my next purchase with them. I said that they need to pay for it to be returned and send me the hat i ordered. They said it wasnt their fault (supposed shipping company error, yeah right) and therefore not really their problem, but they will push to offer me 30% off my next purchase and can i give the hat to a friend that might like it instead. When i said i will not be purchasing another item from them ever again and to stop offering me a discount, they offered me 50% and that they will now be out of pocket to offer me such a discount. . [continued below]....

After looking on the internet and finding this site, i saw another person had the same experience with them. Almost identical. They have 2 websites www.baseballcapsdiscount.com and www.baseballcapsretail.com. do not buy from these people. they send fake goods and are a total ripoff and the customer service is really bad. After i informed them of this website and the other report i havent heard back from them.

This report was posted on Ripoff Report on 10/25/2012 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/baseballcapsdiscounts/internet/baseballcapsdiscounts-wwwbaseballcapsdiscountcom-scam-horrible-customer-service-fake-960278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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