Complaint Review: Batson Motors - Nashville Tennessee
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- Author Confirmed
- Batson Motors 2411 Franklin Pike Nashville, Tennessee United States of America
- Phone: (615) 460-4699
- Web: http://batsonmotors.com/
- Category: Auto Dealers
Batson Motors - Nashville, TN Mis-represented the condition of the car Nashville, Tennessee
*Consumer Comment: Odd.
*General Comment: Don't blame you a bit.
*Author of original report: Clarifications
*General Comment: So you wanted the truth.
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When purchasing the Volvo, I explicitly asked if the timing belt had been changed. They said that it looked great. I had some immediate warning lights that came on in the first week - took back and they changed something. Warning lights kept coming back and they told us to just ignore them. However a month later, all sorts of warning lights started going off (telling us to stop immediately). I did not feel confident Batson would review the problem and tell us the truth, as they blew it off before. Took it to Volvo of Nashville. In reviewing problem, they said that the timing belt was cracked and in danger of snapping. Batson had a mechanic and had the ability to know if the timing belt was recently changed. They told me false information when buying the car that put my family in significant risk, as I took their word for it and would not have had the timing belt checked had another electrical problem not come up.
This report was posted on Ripoff Report on 05/31/2012 06:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/batson-motors/nashville-tennessee-/batson-motors-nashville-tn-mis-represented-the-condition-of-the-car-nashville-tenness-890941. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Odd.
AUTHOR: Flynrider - (USA)
SUBMITTED: Thursday, May 31, 2012
Are Volvos different than every other car in the world, or is someone still pulling your leg about this car? The reason I ask is that timing belts on every engine I've ever seen are not inspectable. To access the belt you have to remove a sealed plate on the engine, not to mention any accessories that are usually in the way (radiators, fans, hoses, etc...). Timing belts are replaced on a mileage basis specifically because you can't check the condition of the belt. Anyone going to all of the trouble to expose the belt (which is in the engine) would normally just replace it.
Something sounds hokey.
#3 General Comment
Don't blame you a bit.
AUTHOR: MartyMarsh - (USA)
SUBMITTED: Thursday, May 31, 2012
I was just curious,and sometimes it hard to make other people understand what your going thru.
Good luck with it and God Bless.
#2 Author of original report
Clarifications
AUTHOR: Jonathan - (United States of America)
SUBMITTED: Thursday, May 31, 2012
Reply to MartyMarsh -
The car had 140k on it - which is why I was particularly concerned that the timing belt had been changed. I shouldn't have trusted them - obviously now in retrospect. They did have a good rating with the BBB, and I've filed a complaint there because of this. I'm not usually one to make a fuss over stuff like this, but the
I understand you buy a used car "as is" - which is why I wasn't as concerned with the electrical problems that came up two months after purchasing. s**t just happens like that. What does infuriate me is that Batson said they inspected the timing belt and the mechanic at the Volvo of Nashville said it was obviously not changed - which is something that didn't "just happen" after I bought the car.
#1 General Comment
So you wanted the truth.
AUTHOR: MartyMarsh - (United States of America)
SUBMITTED: Thursday, May 31, 2012
Or if you don't want to be lied to don't ask any questions.Buying a car is an ugly ugly business and most are going to tell you what you want to hear.I can see you being upset because they lied but I fail to see how they put you and your family at risk,but if your talking about breaking down along side a busy highway that can happen to anyone at any time with a brand new car.I'm kind of curious about your fixation with the belt to begin with,I understand that they should be changed around 100,000,but you never mentioned the miles that the car had on it.Also why no complaint about the other problems with the car that was the cause for you to take it to Volvo to begin with?
None of this is intended to down play what you think has been done to you,it is just my own curiosity.
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