Report: #728876

Complaint Review:

  • Submitted: Fri, May 13, 2011
  • Updated: Fri, May 13, 2011
  • Reported By: blair — Alpharetta Georgia USA

    Keller, Texas
    United States of America Battery life way under spec, NO customer service, Sold as new, but packaging was opened Keller, Texas

Show customers why they should trust your business over your competitors...

I ordered an 8 hour, extended life battery for my Dell Studio from BatteryNerds.  It was supposed to be a new battery.  When I got the package from them, the static-free bag that contained the battery had been opened.  Not sure now if the battery is really new or used.  I fully charged the battery and upon first use, got 3.5 hours.  The computer is set to provide the longest possible battery life, using Dell's extended battery life settings.  After letting it drain to 7% remaining, I again fully charged the battery, only to get 3.5 hours again.  I filed a trouble ticket with and for over a week now, NO response.  I tried to get onto their sales live chat, NO response.  Don't use these people unless you want to get ripped off.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/13/2011 09:36 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.