Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #399633

Complaint Review: Bay Area Credit Services, Mary Carr - San Jose California

  • Submitted:
  • Updated:
  • Reported By: San Diego California
  • Author Confirmed What's this?
  • Why?
  • Bay Area Credit Services, Mary Carr 97 E. Brokaw Road Suite 240 San Jose, California U.S.A.

Bay Area Credit Services, Mary Carr Trying to collect on a bill that was paid 2 1/2 years ago, I have receipt to proove it San Jose California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I moved and disconnected my phone in August 2006. AT&T sent me a final bill and I made an on-line payment. I have the receipt from my bank showing the amount, date, payable to, and confirmation number.

Bay Area Credit Service contacted me one year later claiming that I had an outstanding balance of $76.66 to AT&T and had tacked on $296.83 in late fees and interest. After I stopped laughing, I sat down and wrote to them. I enclosed my receipt of payment along with a brief letter on how they were mistaken on the validity of this debt.

They never responded to my letter in writing, instead they dinged my credit report for not paying them! I furiously called them, wrote down the name of who I spoke to and resent the letter and receipts directly to his attention.

They removed the ding on my gredit report, but never did contact me in writing to verify that the account was clear.

Three months later.........DING! They hit my credit report AGAIN for the same thing! I repeated the scenario above. I have lived this cycle, every three months for 2 1/2 years!

Today, I spent 21 minutes on hold to speak with Mary Carr, who's signature was on a letter I received from them on this latest cycle. She said that she has contacted AT&T personally and they 'verify' the account is valid. After I told her what she is doing is illegal, she told me that "I don't know anything about collections". I told her that when you try to collect money from someone who doesn't owe you a dime AND charge "late fees and interest" THAT IS A CRIME! She told me that when I am ready to discuss this rationally, I can call her back. THEN HUNG UP ON ME!!!!

I called AT&T directly immeditely afterwards. I explained to two people my situation. Imagine my surprise (sarcasm) to learn there is no such debt! They faxed me a letter stating that within 20 minutes!

So now I was ready to "talk rationally' to Mary Carr! So I faxed her the letter from AT&T with "F*%$ You" written with a black sharpie over the top!

I am headed to the local Small Claims court this afternoon to file a law suit against this company. Can you imagine how fun this is going to be!? I'm going to take a FAT vacation with my $3000 of pain and suffering money! HA!

Michelle
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 12/09/2008 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bay-area-credit-services-mary-carr/san-jose-california-95112/bay-area-credit-services-mary-carr-trying-to-collect-on-a-bill-that-was-paid-2-12-years-399633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now