Complaint Review: Baylor Centralized Business Services
- Baylor Centralized Business Services
2001 Bryan Street 2600
- Phone: 1800-725-0024
- Category: Health Insurance
Baylor Centralized Business Services Baylor doesn't honor Insurance claims, payments, or conditions Dallas Texas
*Author of original report: I had and have insurance
*Author of original report: I have had insurance for past 45 years
*Consumer Comment: Not sure what you mean
I have a problem with Baylor accepting the Insurance "Tricare Explanation of Benefits."
13 Mar 2013 I was involved in an automobile accident. It was suggested that I go to Baylor so I complied and went to the emergency room. GEICO my car insurance, at my request, payed my $2500 benefit to the hospital. Tricare Prime my primary insurance (Retired Military) allowed $1133.87 cents and paid $1103.87 with $30 that I would have as a copay. When the Government saw that Baylor payment the Judge Advocate took back the excess amount. I paid my $30 payment, Talked to many people in the department without resolve. 23 Dec 2013 I talked to Darren with a skelaton crew. He said he "understood the situation, didn't see why there was a problem, would put mu account on hold, and get back with me later because of the holiday week". I believed him. He didn't call back, I got a statement that said If I didn't pay the $15000 it would go to collections and all manor of bad things would happen. I contacted the BBB and Baylor told them they hadn't heard of me. I sent BBB a copy of my data and haven't heard back other than a return email acknowledging receipt. HELP. I am willing to pay my share but Tricare 3rd party billing says I don't owe and sent Baylor a copy and letter saying I don't owe. This is Baylor Centralized Business Services 2001 Bryan Street 2600 Dallas, TX 75201-3005 214-820-3151.
Bottom Line the insurance company used preexisting rules and Baylor doesn't want to follow.
This report was posted on Ripoff Report on 01/16/2014 05:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/baylor-centralized-business-services/dallas-texas-75201-3005/baylor-centralized-business-services-baylor-doesnt-honor-insurance-claims-payments-or-1116160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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