Report: #347429

Complaint Review: BBQ Grillware - BBQtek - Burnaby British Columbia

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Ripoff Report is Xcentric Ventures

Submitted: Fri, July 04, 2008
Updated: Fri, July 04, 2008
Reported By: — Erie Pennsylvania

Author Confirmed

Why?

BBQ Grillware - BBQtek 5555 Imperial St Burnaby, British Columbia Canada

Phone: 811-885-8227
Web:
Category: Outdoor Furniture & Equipment

BBQ Grillware - BBQtek Rusting Parts won't replace under warranty Burnaby British Columbia

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Purchased two BBQ grillware 3-Burner LP Gas Grills. After 1 year and not even being exposed to any elements, both grills started to rust severely. Contacted the company by email and got a reply from a customer service rep. Janet Shen who wrote, "Rusting and corroding are not covered under the warranty".

The company obviously does not stand behind their products and uses the "Warranty" approach to convince customers to buy their grill over others. Lowes had so many complaints that they stopped selling these grills.

Lou
Erie, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/04/2008 07:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbq-grillware-bbqtek/burnaby-british-columbia/bbq-grillware-bbqtek-rusting-parts-wont-replace-under-warranty-burnaby-british-columbia-347429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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