Complaint Review: BB&T Bank - Beckley West Virginia
- BB&T Bank www.bbandt.com Beckley, West Virginia U.S.A.
- Phone:
- Web:
- Category: Banks
BB&T Bank Unfair Overdraft Fee Practices Beckley West Virginia
*General Comment: I Agree
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have been banking with BB&T for 3 years. In that time, I have had a few problems, but mostly self generated. I DO NOT have a practice of overdrafting (OD) my account, I can say it has probably been over a years since I was hit with an OD charge.
Yesterday, I had $94 dollars in my account (this was ACTUAL POSTED balance) and -$2 in my AVAILABLE balance. Fine, I was getting paid today so I thought I could deposit money and all would be good today.
I looked at my balance on-line this morning to see a -$63 ACTUAL POSTED for my account. I see that only $57 posted overnight, so I am confused why I was hit with an OD charge of $100 (4 transactions X $25 each).
I called the local branch, to which I am told the OD is because I had PENDING transactions that we on HOLD, but not yet POSTED to my account. These were what resulted in my OD charges. I debated the issue with the "Relationship Banker" stating that the PENDING card transactions are no different that PENDING checks that haven't yet POSTED; customers aren't even given an opportunity to make a deposit before their account is actually OD.
The best part of this...about a year ago, when I had my last OD charge, I had a PENDING direct deposit check showing in my available balance and was scheduled to POST the next day. I had a transaction post that night that OD my actual POSTED balance and resulted in a fee. Since the DD was PENDING, not POSTED, they wouldn't refund my fee.
Sorry for the length of this report, but I am livid over this and seeking a new bank effective immediately. I hope others read this and flee this bank. Thanks.
Patricia
Beckley, West Virginia
U.S.A.
This report was posted on Ripoff Report on 09/24/2003 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bbt-bank/beckley-west-virginia-25801/bbt-bank-unfair-overdraft-fee-practices-beckley-west-virginia-67480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 General Comment
I Agree
AUTHOR: Leslie - (USA)
SUBMITTED: Monday, October 26, 2015
I could not agree more Patrica from Beckley I have been treated with the same contempt by these den of thieves.
Advertisers above have met our
strict standards for business conduct.