Report: #593368

Complaint Review: BB&T - Branch Banking & Trust

  • Submitted: Wed, April 14, 2010
  • Updated: Wed, April 14, 2010
  • Reported By: Brian — Wilmington, NC 28412 North Carolina United States of America
  • BB&T - Branch Banking & Trust
    7 N. Lake Park Boulevard
    Carolina Beach, North Carolina
    United States of America

BB&T - Branch Banking & Trust Branch Banking & Trust Co. - Brenda K. Mash Unusual fees Carolina Beach, North Carolina

*Consumer Comment: So?

Show customers why they should trust your business over your competitors...

In closing my account the bank sent me a letter that said "you are hereby nitofied that you have seven days from the date of this letter to withdraw all funds and close the above listed account(s).

During those seven days I tried three times to transfer money to another account and they reversed each transaction and charged me a fee.  It appears to me that they arent happy closing your account unless they are screwing you on the way out the door.  They are just downright unethical and mean.

Wachovia loves having me and my banker there works with me on problems if there are any, but there have been none.  Go figure.

B. Gray, CFA

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

Did you ask them the reason the transfers were being reversed?

As there could be many reasons for this.  Some may be issues with Wachovia, some may be issues with the destination account.

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