Complaint Review: BB&T - Branch Banking & Trust
After realizing that my direct deposit didn't come in on time I checked my Branch Banking & Trust checking account to find that it was $12 in the negative. When the direct deposit did arrive the next day I noticed that there were $70.00 in overdraft charges. Upon further investigation of my account I noticed that before the debits actually posted there was money in the account to cover the charges. I became curious and called the customer support center only to find out that BB&T removes the funds from the account if the charges are pending (which I already knew), but also they charge overdraft fees for any pending charges opposed to waiting until they actually post to the account.
So how is it right for BB&T to charge overdraft fees on debits that haven't posted to the account. As my case goes, the money would have been in the account before the charges posted, but they prematurely charged me overdraft fees while the money was pending. [continued below]....
I intent to contact the local and national investigative media organizations, Better Business Bureau and the Inspector General of the United States Military since I believe that there are financially at risk military personnel. FYI - different businesses can be blacklisted to that military personnel are not allowed to use them for transactions. Additionally, I will be requesting a specific disclaimer from BB&T about them charging overdraft fees on pending charges and filing a small claims suit through the local court to recoup the charged fees.
***************SAY NO TO BRANCH BANKING & TRUST********************
This report was posted on Ripoff Report on 05/27/2010 06:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bbt-branch-banking-trust/wilson-north-carolina-27893/bbt-branch-banking-trust-bbt-bbt-is-charging-overdraft-fees-on-pending-charges-ins-607807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: