• Report: #813258
Complaint Review:

BBV Hotbooksale.com

  • Submitted: Fri, December 23, 2011
  • Updated: Wed, January 25, 2012

  • Reported By: Buffy''s owner — richland Oregon United States of America
BBV Hotbooksale.com
Boca Ratone, Florida United States of America

BBV Hotbooksale.com Fraudulant charges Boca Ratone, Florida

*Author of original report: Buffy's owner

*UPDATE Employee: HotBookSale membership

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Is there anything we can do about this BBV Hotbooksales .com  ??? I'm get scammed like lots of other folks . So far I've been charged $10.95 over my purchase price . I want this refunded and there should be no more charges . I canceled my membership but they still charged me !! Ticked OFF

This report was posted on Ripoff Report on 12/23/2011 04:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bbv-hotbooksalecom/boca-ratone-florida-/bbv-hotbooksalecom-fraudulant-charges-boca-ratone-florida-813258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Buffy's owner

AUTHOR: Buffy''s owner - (United States of America)

FALSE !!! My order would not have been placed if I would have rejected the " Temporary" Membership

The problem arises when the cancellation date is reached before you get your order and see what utter junk you have received ! We thought we were getting a Zumba DVD instead we get this DVD about 5 mins long total.!!!!!!!   
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#2 UPDATE Employee

HotBookSale membership

AUTHOR: BBV Support Team - (United States of America)

Hello, I'm Jack from the HotBookSale Support team.


We take all comments about our products and services very


Please note that our membership program is optional and
there is no obligation to join in order to purchase any of the products we
offer. Also, there is no automatic sign up during your shopping experience with
us. In order to become a member, you must first agree to the terms and
conditions of our offer, which are clearly shown to you before you make a


Additionally, having a membership entitles you to exclusive
money-saving benefits such as Free Shipping on your first order, $5 off the
first in-stock item you order as a new member, up to 30% off regular product
prices each time you shop, extra discounts every month and much more. Plus, you
have access to DVDs, books, music, video games, posters, vitamins and more, all
at deeply discounted prices. Also, you are free to cancel your membership at
anytime, at no cost to you.


Your satisfaction is very important to us and we strive to
offer products and services that our customers value. We ask that you contact
our Support Team either by telephone or by submitting a support ticket so that
we can help resolve any issue you may have with our products or services.


To contact us, please visit http://www.hotbooksale.com/support/


We also invite you to see what other customers are saying
about our services, please visit our Testimonials page at: http://www.hotbooksale.com/store/testimonials.aspx



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