BCTI is a post secondary computer education facility that advertises entry level training for office skills and the IT field along with the soft skills needed to apply and maintain a job. The population that BCTI targets for their schools are people coming out of prison/jail, coming out of drug/alcohol programs, the mentally disabled and people so down on their luck that they are very venerable to high pressure sales tactics.
The cost of both Phase I and Phase II of their program is $16,000.00 and to get into Phase II, all students, no matter what their skill level, must attend all of Phase I. The schools sales staff lies to prospective students telling them they will achieve their A+ and Network + certifications, that they will be hired immediately upon graduation, that they receive more books and tools than what is actually provided, are told things that the course or programs do not support or provide and many other untruths that the instructors have to put up with.
According to BCTI, their training will prepare the students for the office or IT fields. I as an employer would maybe hire less that 1% of their total graduates because of anger management issues with the students, attendance issues, personality issues, learning issues and overall poor curriculum issues. BCTI has such a poor reputation that most employers will not hire graduating students. There are those 1% of exceptional students but they are rare.
As an employee of BCTI, things are much worse than what the students have to put up with. At one site in a year and a half, there has been 6 day time Director of Instructions and 3 evening Director of Instructions, 2 Executive Site Directors and over 40 instructors and staff. Instructors are forced to push people through the program even though they cannot pass tests, assignments or labs, have poor attendance and are very disruptive to the educational process.
Instructors and staff have been physically assaulted or threatened, sexually harassed and the students have been allowed to remained in school and finish the program with the instructors and staff being told to put up with the treatment as the students pay their salary. One instructor just terminated their employment because a student came across her table and grabbed her by the throat, and the school did noting to the student. Instructors and staff have been fired for unjust causes then BCTI tries to deny unemployment benefits by lying to the Employment Security Department of the unemployment division.
Instructors and staff are constantly berated, browbeat, disrespected, harassed and abused by the companys management. Staff and instructors have been accused of things and there has been no investigation or communications on the part of management. The schools management personnel always throw the ACCERT accreditation at the instructors and staff but that is a joke as ACCERT is a private organization and to have their certification, you have to pay them regardless of what actually takes place in the curriculum.
One instructor was fired because he asked for a wage in accordance with his education and experience for a job that was not his or in his job description and the site Director of Instruction fired him stating insubordination and misconduct. The instructor had the right to ask for the wage as the job that he was asked to perform was the responsibility of the companys system department.
All of Washington States government agencies know about the border line illegal practices of BCTI, but no one will do anything about them.
Students are being ripped off because the curriculum does not prepare them for the real world or prepares them for the certifications programs. The students have to perform massive study on their own time to be able to pass the certification exams. I feel sorry for these students as most of them do not have the mental capacity to understand they are being ripped off. BCTI stations sales people at the area malls and targets the disadvantage. They also send people to facilities like out patient mental facilities, drug/alcohol buildings, and other such facilities where they can get their foot into.
Most of the students or staff does not have the money to pursue legal action against BCTI and that is why they continue to get away with the things they do. Something needs to be done to stop their way of business and to pay restitution to the students and staff that have been ripped off.