Beats By Dre Discount Outlets Knock-off's, don't stand behind their return policy, speakers blown when delivered Internet

When I received the headphones, the box was not sealed.  The speakers were clearly blown and don't work.  I contacted the company who says they have a return policy and they asked me to take a picture of the headphones.  Of what?  Blown speakers?  They said that the headphones look fine and that I must've shaken the box too hard!!!!!!  Are you kidding me?  They offered to reimburse me 3% and would give me a discount if I were to come back to their site!  Oh the most important part-there are type-o's on the box!!!