Complaint Review: Beatty Transmission of Waterford - Waterford Michigan
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- Author Not Confirmed
- Beatty Transmission of Waterford 4343 Highland Rd. Waterford, Michigan U.S.A.
- Phone: 248-683-1361
- Web:
- Category: Auto Repair Service
Beatty Transmission of Waterford ripoff dishonest overpriced Waterford Michigan
*Consumer Comment: Your Comments Reveal Another Motive Here
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I had a problem with my car transmission. They offer "free diagnostics" but the only way to diagnose what was wrong with it was to open up the transmission. After they told me what was wrong with it, I found someone else who'd do it cheaper. They said "OK, you can take it but you have to pay almost $300 to put the transmission back together(!?)"
So I was stuck with them. They told me it would be ready in 2 days. It wasn't ready on that day. They said call back tomorrow - so I missed a day of work. Called back the next day they said it's not ready yet. So I missed 2 days of work. It would have been perfectly fine if they'd told me that it's going to take 4 days, at least I could've planned and found a way to get to work - not this bullshit lies!
When they first told me how much it was going to cost, I asked for a breakdown and then went to part stores and found the parts for much cheaper. I told the manager that, and he seemed embarrased and said "I'll call the warehouse" but agreed to lower the price of the part that I found. If I wouldn't do my own research, I'd ended up paying double of the price for that part!
Shqipo
Waterford, Michigan
This report was posted on Ripoff Report on 06/10/2002 04:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beatty-transmission-of-waterford/waterford-michigan-48328/beatty-transmission-of-waterford-ripoff-dishonest-overpriced-waterford-michigan-22442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Your Comments Reveal Another Motive Here
AUTHOR: Carl - (U.S.A.)
SUBMITTED: Friday, November 12, 2004
Reading the post from the complaintant it is clear that he intended to have Beatty Transmission diagnose his problem and take it elsewhere to have it repaired.
It is evident that the consumer in this case is the real culprit. He is the one that displayed behavior that is clearly deceptive toward the vendor.
As a shop owner myself, I have been a victim of offering free diagnostic services. Because of consumers who choose to abuse the system I now require a bench fee, which is refunded in the cost of repairs. Sadly, it was necessary to reduce the number of clients who never intended to have me repair their System.
Since I see only one complaint here about this business, and it is from a person who openly admitted shopping Beatty Transmission Service price after their diagnosis, I tend to believe this person is sounding "sour grapes" on his con.
Just one persons opinion.
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