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Report: #1356786

Complaint Review: Beaumont, Royal Oak - Royal Oak Michigan

  • Submitted:
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  • Reported By: sarahn — Birmingham Michigan USA
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  • Beaumont, Royal Oak 3601 W. Thirteen Mile Road Royal Oak, Michigan USA

Beaumont, Royal Oak IDENTITY FRAUD / BILLING FRAUD Royal Oak Michigan

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DO NOT TRUST THIS HOSPITAL WITH YOUR PERSONAL INFORMATION! Not only has this hospital made mistakes with billing me in the past but this hospital allowed another individual to go into their ER and receive medical treatment wrongfully under my name. I went to great lengths and spent hours trying to sort it all out only to be passed around to different departments. In the exact words said by one of the ladies in Customer Excellence, "9 out of 10 times its a human error" yet two months later here I am with a hired attorney and Beaumont threatening to send these fraudulent bills to collections, in my name! The worst part is now I have FALSE INFORMATION ON MY MEDICAL RECORDS, to me that is a HUGE deal and Beaumont is treating this as an absolute joke. 
These staff members must really hate their jobs because they are constantly going out of their way to avoid helping anyone. It is embarrassing and terrifying that this facility actually deals with peoples lives! 
The person who went in as me could have been deathly allergic to something that I am not and with them thinking they were me that person COULD HAVE DIED. GET IT TOGETHER, before something serious happens. I am going to make sure everyone knows how serious of a situation this is, a hospital can not be so cavalier about such a mistake. I doubt insurance companies would want to hear about being fraudulently charged for anything falsely relating to their clients. Referring to the mistake as "9 out of 10 times" that is horrible and this is a disgusting excuse for a hospital. 

This report was posted on Ripoff Report on 02/17/2017 05:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beaumont-royal-oak/royal-oak-michigan-48073/beaumont-royal-oak-identity-fraud-billing-fraud-royal-oak-michigan-1356786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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