Complaint Review: Beaute Wrinkle Cream
Beaute Wrinkle Cream deceitful and misleading advertisement North Las Vegas NV
I ordered the ageless skin care for $3.95 and cream for $4.95 to cover the trial shipping. I have sensitive skin so an inexpensive trial product seemed like a good opportunity to see if a producted worked before purchasing a larger portion. Sadly, they made my skin break out and I discontinued the use of the product.
To my dismay, my card was also charged 2 weeks later for $99.95 and $89.95 for products I never received. When I called the toll free number I was told they could refund me 20%, then after I continued to complain I never ordered any more products and received no products, they said 50% could be refunded, I said I wanted it to be completely credited on my credit card and they finially said they would refund 100%. Watch for an email to confirm.
I waited 2 weeks and called again, I was told yes it was noted that I was to be credited and he would submitt an escalated request again, watch for cofirmation in an email 24 to 48 hours.
Waited 3 days, called again, he submitted another "escalated request" and checked to see if they had a correct email address.
Waited 10 days. This time the woman said she saw the escalated requests, but they don't make the decisions, it goes to corporate and I need to wait to hear from them. She said they don't have a refund policy.
I have had my credit card changed so they can not continue to charge me, but my $8.90 trial offer turned into $189.90
This report was posted on Ripoff Report on 08/16/2017 09:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/beaute-wrinkle-cream/internet/beaute-wrinkle-cream-deceitful-and-misleading-advertisement-north-las-vegas-nv-1393143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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