Beauty Impressions Charged $97.83 after 11 days after product shipped. Pacoima California

 Beauty Impressions was ordered December 9th 2016. I only wanted to one of them but they sent me too. It was not shipped until December 12th 2016. Beauty Impressions withdrew $97.38 from my account on December 23rd 2016. I called for a refund of the $97.38 they took out of my bank account. They informed me that it only had 10 days from date of ordering which was December 9th 2016. I want to remind you they didn't ship product out until December 12th but they charge you the days from the 9th. They agreed to refund 40% of the $97.38 they would withdrew from account, at that time the customer service agent advised me that I would get the 40% refund in 45 days maybe 7 due to the holidays. They instructed me to send the EyeVibe back to them. The customer service agent mentioned nothing about a $20 restocking fee. A few minutes later I got an email advising me of the $20 restocking fee, and that I would get my 40% refund 14 days after they received the EyeVibe. The customer service also advised we have had 30 days to return the EyeVibe. I asked to speak to a supervisor several times but of course there was none available. I was told they would call me back in the next couple of days. As of today I have not gotten any call back.