Complaint Review: Beauty Impressions - Internet
- Beauty Impressions Internet USA
- Phone: 1-855-260-1660
- Web: BeautyImpressions.net
- Category: Bait-and-Switch
Beauty Impressions Thought was free, but enrolled in program Internet
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Saw an advertisement for a free sample of skin cream. just pay S & H. Ordered and paid $5.95 for skin cream ans $3.95 for eye stuff. Nothing but a Welcome card was enclosed with the product.
Checked my card statement and was shocked to find $105 79 ns $97.83 charges for these two products. Called Beauty Impressions.net customer service to inquire about these outrageous charges. 1-855-260-1660.
I was informed that I had enrolled in a monthly program and since I had not called within 14 days that I had consented to pay the real cost of the product. So, was not free after all. I would be charged the monthly price until I called to cancel. Told the CSR that I wanted the entire $203.62 back and was entirely unaware of this. He said it was plainly stated that this was the what would happen. Did not see this anywhere, add said free.
CSR said I could return the products for the credit, but would be a $20.00 restocking charge ( total of $40.00) and I would pay shipping.
Then was told they would give me 40 % back. I said I wanted the entire amount back. Then was told they would give me 70 % back within 7-10 working days. Did calculations and decided to agree to 70 % back, because of the postage to send back.
My conclusion: Nothing is free. There is always a catch. This company counts on you to not call to cancel within their time frame, whatever that maybe, which was not clear. If this was a decent, honest company. a reminder would have been included with the product. But, nothing pertaining to this "little" fact was in there.
Crappy company with crappy business practices. I felt so stupid and gullible, but wiser now. Rest assured that I will be checking for that credit to appear in 7-10 working days.
This report was posted on Ripoff Report on 12/30/2016 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beauty-impressions/internet/beauty-impressions-thought-was-free-but-enrolled-in-program-internet-1346674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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