• Report: #1051511
Complaint Review:

Beauty & Truth

  • Submitted: Thu, May 16, 2013
  • Updated: Thu, May 16, 2013

  • Reported By: Maui Girl — Makawao Hawaii
Beauty & Truth
2619 Industrial Row Dr Troy, Michigan USA

Beauty & Truth Misleading automatic re-order Troy Michigan

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I ordered Wrinkle Rewind face cream from Beauty & Truth online.  Unbeknownced to me I was set up to receive automatic shipments of this product.  When I realized what had happened, I called the company to cancell the subscription.  My attempts to do this were met with a lot of resistance.  The customer service representative kept trying to get me accept alternatives such as delaying the next shipment and paying a reduced price for Wrinkle Rewind.  I had to insist that my automatic shipment of the product be CANCELLED before the customer service representative FINALLY agreed to do what I asked.

This report was posted on Ripoff Report on 05/16/2013 04:06 PM and is a permanent record located here: http://www.ripoffreport.com/reports/beauty-truth/troy-michigan-48084/beauty-truth-misleading-automatic-re-order-troy-michigan-1051511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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