Complaint Review: Beauty Wrinkle Reducer - St George Utah
- Beauty Wrinkle Reducer 1812 W Sunset Blvd #34 St George , Utah USA
- Phone: 866 491 2184
- Web: beutywrinklereducer.net
- Category: Skin Care
Beauty Wrinkle Reducer RBI ROSSSERUMKMI KRUGCREAMS This company 's sole business is to rip off and scam people the only thing they reduce is your bank account St George Utah
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Their website will claim a free sample for their product just pay shipping but that is only aguise to get your credit card info once you enter your info you are done because you enter asecond page that tells you then that by pressing pay you enter a monthly subsciption to their product. I saw that and tried to returbn to first page and was redirected to a brand new page to start over . I was hoping that my info was deleted but no such luck. 6 weeks later I receive a "sample" and then another supposed companion cream. so I wait for my credit card statement and ther are 2 charges for $4.99 shipping and 1charge each for 89.95 and 99.95. for the "free samples" So I immediately call my credit card to dispute charges and to cancel my card. Then I call this company to try and resolve this issue. It takes afew tries because there are two numbers one in NJ and the other in NY. thing is they don't always answer.
Ifinally get through and tell rep that I want to cancel this because I never intended to order and have amonthly subscription she says ok but it is over 14 days since they sent it so Iwill have to pay for the full order . I' am beside myself and tell her I am returning these unopened products for a full credit she says ok and gives me 2 RMA# one for each product and a return address .So I figure ok but then she tells me that a second shipment has already been processed and is in shipping dept I tell her to cancel it but she claims it is too late but she can give me a50% discount on this shipment. So I realize I have to wait to receive this 2nd shipment to send it back. and the charge goes through on the very same day that the card is being cancelled! Anyway I return first shipment and several days later receive an email confirmation for return credit for $41.24 and $51.24. I check with credit card and tthey confirm.
I think maybe there is a chance to resolve this . I receive the second package afew days later and this time both products are in 1 package . So I call customer service that very day and receive 1RMA# for the 1 package which I return unopened in its original packaging in another boxand send it out the very next day .
So I wait but hear nothing. After a week I call and they claim they have not received .So Igive them the tracking # and It shows tat they received it 4 days ago Oh ok we'll give you a refund . a day later I get an email saying you have a refund for $89.95? so I respond back what about the $99.95 for the other product. and they claim because there was only one RMA # on the box the can only credit me for one product Itell them I was only given 1 number and even the agents name and the date but they claim they can do nothing when I ask for a supervisor I am put on hold and then hung up on when I call back I have to start all over with expaining to another agent.
To be honest I'm over it. Ijust don't want these people tp ripoff anyone else
This report was posted on Ripoff Report on 02/27/2017 12:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/beauty-wrinkle-reducer/st-george-utah-84770/beauty-wrinkle-reducer-rbi-rossserumkmi-krugcreams-this-company-s-sole-business-is-to-ri-1358540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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