• Report: #916038
Complaint Review:


  • Submitted: Mon, July 23, 2012
  • Updated: Mon, July 23, 2012

  • Reported By: Hayleya — Davie Florida United States of America
www.beautyclub.net Internet United States of America


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I purchased Beautyclub.net's Pure Collagen Instant Face Lift via a Groupon earlier this year, and after it ran out went to the website to reorder (this was May 25).  The order was dupicated and I was charged $100 extra - I called them to advise them that they had over charged me and i would need a refund.  On May 31 I received an email advising that they had processed the refund and that the money would be refunded within 5 to 10 business days - today is July 23 and STILL nothing.  I have called them over 7 times and each time get a different answer - from "Oh we thought it was a credit to your account" to "we are processing this..."  I also ordered eye cream which STILL hasn 't arrived (2 months later) and each time I ask about this they tell me the same old story - "its a very popular item and has been on back order , but we have received a shipment and it will be sent out (then they give me a date of 2 days after)"  This is SO scripted.  I hope this business folds and I will make sure I tell EVERYONE i know and use Social Media to spread the word that this is a COMPLETE and UTTER SCAM.

This report was posted on Ripoff Report on 07/23/2012 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/beautyclubnet/internet/beautyclubnet-do-not-order-from-from-this-company-complete-fraud-internet-916038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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