Report: #939554

Complaint Review: Bed Defence

  • Submitted: Tue, September 11, 2012
  • Updated: Tue, September 11, 2012
  • Reported By: Christi — Lakewood Colorado United States of America
  • Bed Defence
    25 W Telegraph St #1140
    United States of America

Bed Defence Rip Off!!! Staff have been trained to be smooth talking scam artist who lie and steal your money Internet

Show customers why they should trust your business over your competitors...

I work as a social worker who assist individuals with cognitive impairments. After a couple of the clients who I am in their homes weekly if not daily reported bed bugs I decided to look into the product bug deference that I heard about on the Dr. Oz show. I read over how you could get a 30 day trial for just the cost of the shipping and handling. Thought it sounded like a good deal and also read that I could cancel the product within that 30 days and be charged nothing. So when it got close to the 30 days I decided to cancel it since the shipment came with 3 systems and I only needed to use one at a time. I cancled my service with got my cancelation number and was told I didn't have to be worried about any more charges from Bed Defence. From a guy with a very strong accent. A few days laters when I checked my bank account I noticed a charge from bed deference for $41.82. I called them right away and explained that I had cancled their product and wanted a refund. The lady who on the phone with me, again with a strong accent and did not know English very well, argued with me that on their website it clearly states that after 30 days I would be charged the full amount for the product even if I cancled. I explained I did not read that any where on their website but did explain what I had read. I even asked if I mailed the product back if I would get my money back in full. She explined that I wouldnt and that if I mailed it back they would have to charge me a $15 restocking fee. At this point I was mad and said I would not get off the phone till I got my money refunded to me. After about a 15 min phone call she did agree to refund me 50% of my money. I am still waitin for that refund. If any one has a way to get my money back from this rip off of a company please help!!! What makes me even madder is that they Are being referred to people by our tv shows and news!!!
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This report was posted on Ripoff Report on 09/11/2012 10:01 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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