Report: #1404682

Complaint Review: Bel Air Internet

  • Submitted: Fri, October 06, 2017
  • Updated: Fri, October 06, 2017
  • Reported By: Unhappy Customer — Los Angeles California USA
  • Bel Air Internet
    15301 Ventura Blvd, #D250,
    Sherman Oaks, California
    USA

Bel Air Internet Horrible Service and Gouging Customers on utilities Sherman Oaks California

Show customers why they should trust your business over your competitors...

Complaint Filed: I moved in on 8/31/17. For the past month my internet and cable have not been working properly. The problem lies within the management company and Bel Air Internet. They not only overcharge by charging all in the building $107 per month for BASIC DirecTV and BASIC Internet but have no idea how to fix the problems.

I have reached out to DirecTV who said they would love to send technicians but can't as our building has contract. They also said they would love to give me discounts and free services for all the problems but again can't as I will never see them. Something is not right that they can make all this money off us where there are so many promo deals for half the price.

When I contacted the business with my frustration the owner had the nerve to tell me it's all my fault when I have photos and email copies showing it's their fault. [continued below]....

..... Insted of fixing the problems they continue to point fingers. 

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This report was posted on Ripoff Report on 10/06/2017 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bel-air-internet/sherman-oaks-california-91403/bel-air-internet-horrible-service-and-gouging-customers-on-utilities-sherman-oaks-califor-1404682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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