Complaint Review: Bell Road Toyota - Phoenix Arizona
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- Author Confirmed
- Bell Road Toyota 2020 West Bell Road Phoenix, Arizona USA
- Phone: 602-863-0600
- Web:
- Category: Auto Dealers
Bell Road Toyota The asking price was $6888. They charged $7723. They also added other charges that should have been included in the $6888 original price. Phoenix Arizona
*Consumer Comment: Fredrick,
*Consumer Comment: Help or Hamper?
*Consumer Comment: This Is a Joke, Right?
*Consumer Comment: Fredrick,
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My wife and I went with our daughter to help her get a used car. We received an advertisement about a Toyota Corolla for $6888 at Bell Road Toyota in Phoenix, Arizona.
We went to buy it on 29 Dec, 2014. The Salesman, Kyler Messmer, showed us the car and verified that the price was $6888. They wrote up a contract that showed the sale price as $7723. He did not mention the increase. Nor the added fees totaling around $10,000. My daughter trusted them and signed the contract when they said, "Sign here and here." We were also given 72 hours to get financing through a company of our choice.
My wife paid them a check for $1200 which they said paid for everything except the $6888 purchase price. However, when my daughter looked at contract the next day she was devastated. She saw that they had added many additional charges not mentioned by anyone at Bell Road Toyota. All they had said, more than once, was yes the $6888 is the purchase price.
As soon as my daughter told my wife about the deception, she called the salesman. He admitted that costs had been added but that they could be removed if we talked to the manager who was not there that day.
When we went in to talk to the manager, they told us that they couldn't make any changes because they had already sent it in through their own finance company. They had withdrawn the 72 hour pledge without notice.
Finally they reduced a few prices but my daughter is still stuck with a bill for far more than the advertised price of $6888. They were dishonest. Please warn others not to deal with Bell Road Toyoya.
This report was posted on Ripoff Report on 01/03/2015 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bell-road-toyota/phoenix-arizona-85023/bell-road-toyota-the-asking-price-was-6888-they-charged-7723-they-also-added-other-1199130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Fredrick,
AUTHOR: Karl - ()
SUBMITTED: Tuesday, January 06, 2015
Was an extended warranty put into the contract? If so, what was the price for it and what other items were added into your daughter's contract?
You can stay at this site and type in- TOYOTA TARGETING WOMEN, and read the related Ripoff Reports for important information. Good luck!
#3 Consumer Comment
Help or Hamper?
AUTHOR: coast - ()
SUBMITTED: Saturday, January 03, 2015
“My wife and I went with our daughter to help her get a used car.”
Why didn’t that help include telling her to read before signing?
#2 Consumer Comment
This Is a Joke, Right?
AUTHOR: Jim - ()
SUBMITTED: Saturday, January 03, 2015
At that place at the time of the contract signing there were six eyes and three brains...and NOBODY had the COMMON SENSE to read the contract BEFORE agreeing to the Terms and Conditions of that legally binding document????? Oh boo h*o, the big bad car dealer pulled a fast one. Guess what? All three of you walked right into their hands doing this incredibly stupid thing! Enjoy the car! Absolutely incredible!!!
#1 Consumer Comment
Fredrick,
AUTHOR: Karl - ()
SUBMITTED: Saturday, January 03, 2015
If an extended warranty was put in the contract, you can cancel it now and get reimbursed. You must contact the warranty company immediately and cancel it and also go back into the dealership and have the finance manager cancel it. Make sure to get it in writing from the finance manager that the warranty has been canceled. Also make sure that you receive the check from the warranty company. The dealership could try and have the check sent to them and they could deposit it into their account.
Get everything in writing. Never trust what anyone at a car dealership says, unless it is in writing and signed by a finance manager or the owner of the dealership. Good luck!
WELCOME TO BELL ROAD TOYOTA- HOW MAY WE DECEIVE YOU AND FINANCIALLY INJURE YOU TODAY?
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