Report: #1403351

Complaint Review: BELLA SERATA

  • Submitted: Sat, September 30, 2017
  • Updated: Sat, September 30, 2017
  • Reported By: Gabe — San Diego California USA
  • BELLA SERATA

    Internet
    USA
  • Phone: 1-844-620-9688
  • Web:
  • Category: Eye Care

BELLA SERATA; SKINCREAM; MUDBUG SERUM BELLA SERATA The same thing happened to me that was reported on the Ripoff Report of this scam. I ordered a sample of the Skin Cream and Mud Bug Serum. I received it on the mail a week or so later. I checked my account and found two different charges for the items I received. A couple of weeks later I received a text from my credit card company for over $80.00 from credit card company which I declined. Call the company when you are notified about the charge and tell them to STOP sending and billing you immediately. Texas

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*The same thing happened to me that was reported on the Ripoff Report of this scam. I ordered a sample of the Skin Cream and Mud Bug Serum. I received it on the mail a week or so later. I checked my account and found two different charges for the items I received. A couple of weeks later I received a text from my credit card company for over $80.00 from credit card company which I declined. Two days later I received another text from my credit card company for another charge of more than $80.00 which I also declined. I got a call later in the afternoon from my credit card company regarding the two charges I declined and I told the person that I never ordered anything more than the sample which I already paid. My credit card company temporarily freeze my account and advise me to call the company. I just hanged up from talking to a person named Samara and she first tried to tell me that I signed up for their recurring delievery of items and charges when I requested for the sample of the items. I told her that I never did and she needs to cancel whatever order I have and to stop sending me anything. More importantly, I told her to stop charging me anything because I am not paying for anything I never ordered nor received in good faith. She told me that she is going to send me an email that I called to cancel. After a few minutes I checked my email and a cancellation letter is already in my in box. If you experienced the same thing I have, please call your credit card company right a way and put a temporary freeze order on your account. Call the company when you are notified about the charge and tell them to STOP sending and billing you immediately.*

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This report was posted on Ripoff Report on 09/30/2017 01:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/bella-serata/internet/bella-serata-skincream-mudbug-serum-bella-serata-the-same-thing-happened-to-me-that-was-1403351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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