Report: #1397797

Complaint Review: Bella Serta

  • Submitted: Mon, September 04, 2017
  • Updated: Mon, September 04, 2017
  • Reported By: unhappy camper — Brooklyn Ohio USA
  • Bella Serta

    Nationwide
    USA

Bella Serta I requested $14.99 sample received $89 full kit- had to cancel or they would continue to charge my account. also number busy over and over. Nationwide

Show customers why they should trust your business over your competitors...

I requested an advertized $14.99 sample size of the product. I recieved a "trial size" product and was charged $89. I called over and over, the phone was busy. When I finally got through the 14 days had passed to return the product.

I had to ask the customer service rep 3-4 times to cancel my card and not send any other product. She attempted to offer numerous "one time deals", did not listen to my request. I felt I had to be rude. If I had not gotten through, I would of been charged a re-occuring fee.

The did send an email that indicates I will not be chanrged an on-going fee. Kicker- this product does not work!

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This report was posted on Ripoff Report on 09/04/2017 09:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bella-serta/nationwide/bella-serta-i-requested-1499-sample-received-89-full-kit-had-to-cancel-or-they-would-1397797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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