• Report: #1057508
Complaint Review:


  • Submitted: Sat, June 08, 2013
  • Updated: Sat, June 08, 2013

  • Reported By: Kristyna — Yorktown Heights New York
129 Worthington Rdg Berlin, Connecticut USA

Bell&Howell They do not want to accept my return Berlin Connecticut

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I bought on buydig.com Bell&Howell High Speed Power Zoom Flash (flash light for Canon cameras) but it never worked properly. So I called to buydig.com and they told me to return this item directly to Bell&Howell. I called to Bell&Howell Customer Support, guy told me to send this item to their address what I did. Months later - no replay!!! 

I called to Bell&Howell again, lady told me they have this parcel, but they can not accept my retur, because they are Emson company (I remind they I called to number found on Bell&Howell web sites!!! ) and they bought from Bell&Howell few products in past, but NOT flash lights. 

So she asked me to address where to ship it back. And I still do not recieve it (parcel was shipped on April 15, 2013 and they still have it!!! my item which I paid!!!)

Meanwhile I called to buydig.com again, told them about my problem, that Bell&Howell do not want to accept my return. Lady from buydig gave me email address to simcha@buydig.com - he should help with returns, but he never replied to me - it is more than month...

So I paid and I do not have nothing right now and I do not know WHO is responsible for return... 

Kristyna Novakova

(((ROR redacted)))

This report was posted on Ripoff Report on 06/08/2013 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/bellhowell/berlin-connecticut-06037/bellhowell-they-do-not-want-to-accept-my-return-berlin-connecticut-1057508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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