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Report: #142014

Complaint Review: Bellsouth - Charlotte North Carolina

  • Submitted:
  • Updated:
  • Reported By: Florence South Carolina
  • Author Confirmed What's this?
  • Why?
  • Bellsouth P.O. Box 1262 Charlotte, North Carolina U.S.A.

Bellsouth Ripoff harassment Charlotte North Carolina

*Consumer Suggestion: Find a different company

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I am wondering if Bellsouth is treating all of their customers as they are treating myself. Every month just before our bill is due or the day after it is due, Bellsouth is calling our home. Actually it is some service Bellsouth uses to call for them, which I do not appreciate as they were given all of my personal info Bellsouth has.

The person calling on behalf of Bellsouth is asking when I intend to pay my phone bill. These callers act as if I were 6 months behind on my mortgage. They are cold, rude and demand information such as my employment status.
I often feel verbally assaulted after these calls. The aggravating part of this situation is that I am not behind on my phone bill. It gets paid every month. These calls often occur before the bill is even due. If the bill is a day late, these calls occur.

This is nothing short of harrasment. Bellsouth is taking advantage of the fact that this is an area where we have no real choices other than to use their service if we want a phone. As soon as another phone company comes to the area, I will be changing. One that knows the meaning of customer service

Daniel
Florence, South Carolina
U.S.A.

This report was posted on Ripoff Report on 05/09/2005 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bellsouth/charlotte-north-carolina-28201/bellsouth-ripoff-harassment-charlotte-north-carolina-142014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Find a different company

AUTHOR: Willard - (U.S.A.)

POSTED: Wednesday, July 06, 2005

Assuming you do not have DSL service, you can switch your carrier to a different company that will provide you service, such as talk-america, or any of the other discount plans you see on TV.

Bellsouth has to provide you with a dial tone, but you do not have to accept their service or billing practices.

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