Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #314462

Complaint Review: Bench Craft Company - Portland Oregon

  • Submitted:
  • Updated:
  • Reported By: Palo Alto California
  • Author Confirmed What's this?
  • Why?
  • Bench Craft Company 1543 SW Alder St Portland, Oregon U.S.A.

Bench Craft Company, master of unethical and fraudulent sales practices. Discusting! Portland Oregon

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Bench Craft Company victimizes customers and takes unethical and fraudulent sales practices to a new low. February 2007, a friend of mine was solicited via the telephone for the purchase of advertising space on a course scorecard. My friend opted to participate in the advertising offer, which was to begin May 2007.

In May, the advertising did not appear in the scorecard. The Bench Craft Company sales manager, Mark Hogan, said that the ad would be present in the following month (June).

In June, again the ad was not present. Mr. Hogan again said that the scorecard ad would arrive in July. Again, in July the scorecards arrived, however, the paid ad was not present. Again, Mark Hogan said that by August 2007, the ad would be printed into the scorecards. The advertisement was not printed in August a full 3 months later than promised.

A request for a refund, since the valuable summer golfing opportunity had passed, was refused. In September, my friend's credit card company entered Bench Craft Company in arbitration. Bench Craft Company lost. Instead of either printing the ad or refunding the amount, an additional $400 was billed on top of the $350 for the ad.

Bench Craft Company claims that a refund is against their policy as stated in their contract. My friend responded to Bench Craft Company that a contract was never provided. Bench Craft Company denied this and provided my friend with a contract with someone else's name on it.

This story gets worse. September, October, November, December 2007 passed with no ad. Every month Bench Craft Company refusing to either print the ad or provide a refund.

It is now March 3, 2008, a full year later. Instead refunding a customer, they sent the cost of the ad plus the additional cost of the arbitration they lost to collection with the aim to ruin a customer's credit.

I noticed Bench Craft Company has quite a long list of complaint filed with the Better Business Bureau and the RipOff Report. I can see why. The company supports questionable sales tactics, does not deliver on their services as promised, is dishonest about the agreement a customer enters into and attempts to cause harm. How do they live with themselves?

Klo
Palo Alto, California
U.S.A.

This report was posted on Ripoff Report on 03/04/2008 12:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bench-craft-company/portland-oregon-97228/bench-craft-company-master-of-unethical-and-fraudulent-sales-practices-discusting-portl-314462. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now