Complaint Review: Bentley onlinebags.com - Nationwide
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- Author Not Confirmed
- Bentley onlinebags.com Nationwide USA
- Phone: 514) 341-9333
- Web: www.onlinebags.com
- Category: Luggage & Leather Goods
Bentley onlinebags.com, onlinebags.com, Bentley Leathers Inc. Bentley onlinebags.com is not a reliable store anymore, and its Customer Service is almost useless. I placed an order (100015437) through Bentley luggage website www.onlinebags.com on August 22nd. I sent an email, I called Customer Service number several times and was able to talk to a human being only once, I called again and left voice messages, I left messages by Facebook. I explained I need the items before Sep 15th ,and I have got no answer until now. It is a shame that I have to regret that I tried to buy for the 3rd time from Bentley online. I did not know that they are not a reliable store any more. Quebec, Canada Internet
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I placed an order (#100015437) through Bentley luggage website www.onlinebags.com on August 22nd. Today, Sep 7th I have not received the items and I am unable to track the Order. I only read the status is "Processing".
As I had not received anything, I sent an email, I called Customer Service number several times and was able to talk to a human being only once, I have called again and left voice messages, I left messages by Facebook.
I have explained I need the items before Sep 15th due to a trip I have on Sep 16th.
I have got no answer at all until now.
It is a shame that I have to regret that I tried to buy for the 3rd time from Bentley online. I did not know that they are not a reliable store any more and their Customer Service seems does not exist.
I must tell that it seems (I do not know yet) that Bentley charges client´s credit card after the items have been shipped. However, I am not sure of this either.
This report was posted on Ripoff Report on 09/07/2014 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bentley-onlinebagscom/nationwide/bentley-onlinebagscom-onlinebagscom-bentley-leathers-inc-bentley-onlinebagscom-is-n-1175108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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