Complaint Review: Bernie's Toasted Tees - Internet
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- Author Confirmed
- Bernie's Toasted Tees Internet USA
- Phone:
- Web: http://berniestoastedtees.com
- Category: Specialty Stores
Bernie's Toasted Tees NO products received, NO tracking at link, NO email replies! Internet
*Consumer Comment: They do not correspond with their consumers
*Author of original report: Order finally received.
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I wish this had not been a scam but it appears I've been ripped off. I placed an order for 1 "Feel the Bern" branded Racerback Tank top and a "Feel the Bern" Cotton Totebag that I have never received.
I got my confirmation email that my order was received with a link that was supposed to take me to a page to track the status of my order. I checked the link the first day and it took me to my order confirmation page. I figured it was too early so I waited about a week. I got the same results when checking the link, even today. No tracking so at this point I became concerned.
I first replied to the email they sent to me on 3 seperate occasions. I never received any reply. Then I went to their website and checked the contact page but the contact email address was the same address I had been writing to so I looked at the address for the media contact and emailed that address. I never received any replies.
My order was placed March 3, 2016 and it's today March 23rd. I should have had my items or have received an email by now. Instead I feel the BURN.
This report was posted on Ripoff Report on 03/24/2016 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/bernies-toasted-tees/internet/bernies-toasted-tees-no-products-received-no-tracking-at-link-no-email-replies-inter-1295632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
They do not correspond with their consumers
AUTHOR: PhylissW - ()
SUBMITTED: Tuesday, June 21, 2016
I contacted Bernies ToastedTees on numerous occasions to aim to rectify these issues prior to submitting this review and never received a response.
My tank arrived nearly a month after I ordered it, which was significantly longer than stated. When it arrived it was dirty, it didn't have the little "Berine 2016" tag at the bottom, and it was as burned so faintly you can barely make out the Bernie glasses in the lower corner. In addition, I was promised a Bernie sticker because of the delay - it never came.
I am fairly certain that Bernie himself would be disappointed in a business that promises something and doesn't deliver and worse yet, doesn't even correspond with their consumer to make things right.
#1 Author of original report
Order finally received.
AUTHOR: - ()
SUBMITTED: Tuesday, April 05, 2016
I am happy to report that I finally received my order and I'm completely satsfied in what they sent except they didn't sew on a label that to me was part of the character of the items I purchased. Instead they opted to send two stickers to make up for it. I wish they had contacted me and asked if I would be willing to wait another day or two to have the labels rather than the stickers.
I understand now that they were simply overwhelmed with orders but in my mind there is no excuse for not contacting someone to let them know their order isn't going to be coming in a timely manner, especially when that person has emailed several times, already paid for the items and has not received a response.
If they had replied to my emails this report would not exist.
I have placed another order. Stay tuned.......
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