Report: #831522

Complaint Review: Best brand Values Discount book sale

  • Submitted: Mon, January 30, 2012
  • Updated: Tue, January 31, 2012
  • Reported By: Linda — Crystal lake Illinois United States of America
  • Best brand Values Discount book sale

    Internet
    United States of America

Best brand Values Discount book sale Monthly charge on credit card and NEVER notified me - should be against the law, Internet

*UPDATE Employee: DiscountBookSale membership

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I noticed a charge on my credit card buried in other paperback book charges. Realized months later that this company somehow had me signed up for a service I knew nothing about. Horrible business practice. Feel completely ripped-off. How is this legal.
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This report was posted on Ripoff Report on 01/30/2012 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/best-brand-values-discount-book-sale/internet/best-brand-values-discount-book-sale-monthly-charge-on-credit-card-and-never-notified-me-831522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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1Consumer
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#1 UPDATE Employee

DiscountBookSale membership

AUTHOR: BBV Support Team - (United States of America)

Hello, I'm Jack from the DiscountBookSale.com Support team.

We take all comments about our products and services very seriously.

Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

To contact us, please visit http://www.DiscountBookSale.com/support/

We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.DiscountBookSale.com/store/testimonials.aspx

Sincerely,
DiscountBookSale.com
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