Report: #910533

Complaint Review: Best Brand Values

  • Submitted: Wed, July 11, 2012
  • Updated: Wed, July 11, 2012
  • Reported By: ScammedX8 — chestefield Virginia United States of America
  • Best Brand Values

    United States of America

Best Brand Values Nuvalife Scammed out of $160 to date, Internet

Show customers why they should trust your business over your competitors...

11/22/2011 did an online search to find lowest price of vitamin I regularly use.  Placed order, received confirmation emails and ultimately received product I ordered. 

After noticing today that I've had a recurring $19.95 charge for several months, called the company and was told I had agreed to the charge after which I told them to cancel my "membership" and they could only refund me for 2 months and that would take one to two billing cycles.  Subsequently looking back, realized that one of confirmation emails I received indicated if I did not cancel a "membership" within 7 days I would be charged the $19.95.

Called my credit card company to advise them, and they said they couldn't stop them from charging me further, but since I've notified Nuvalife to cancel, my credit card company can refuse to pay the company from now on.  My credit card company will also attempt to recover additional refund for a total of nearly $160 (8 months).

I also filed a consumer complaint with the FTC.  Hope I have a better and quicker resolution to this scam than others have had!  $19.95/month for eight months for absolutely nothing is indeed a scam!  The company should be shut down.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/11/2012 06:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.