Complaint Review: Best Buy and Geek Squad
Best Buy and Geek Squad Geek Squad I bought and paid extra for complete AntiVirus Protection. But, when there was a problem and I took my computer to Geek Squad I'm told there was a virus and they'd need over $100 to reinstall my syste Worcester, Massachusetts
*UPDATE EX-employee responds: Brief information on Service plans.
*Consumer Comment: Best buy admits?
*Author of original report: Best Buy Geek Finally Admits Warranty Promises In Ads Are Misleading!
*Consumer Comment: Keep reading
*Author of original report: Best Student Computers Don't Get Geek TWEAKED!! Best Buy's Misleading Claims
*Consumer Comment: Do you feel lucky, Best Buy?
*Consumer Comment: Don't listen to the rebutt team
*Consumer Comment: Post a copy of your warranties
*Consumer Comment: Gee Ashlee
*Consumer Comment: exercise proper precautions
*Author of original report: Antivirus Warranty Is Misleading
*Consumer Comment: Need to read your paperwork
Geek Squad's warranty and Anti-virus software claims are fraudulent promises and practices. A class action lawsuit should be filed to protect consumers. In addition, I was just billed and had to call and get charges reversed off my card for a renewal on the Antivirus warranty which Best Buy automatically used my charge card without authorization. This is a ripoff on consumers.
This report was posted on Ripoff Report on 07/18/2012 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/best-buy-and-geek-squad/worcester-massachusetts-01606/best-buy-and-geek-squad-geek-squad-i-bought-and-paid-extra-for-complete-antivirus-protecti-913865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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