Report: #1152248

Complaint Review: Best Buy -Geek Squad

  • Submitted: Wed, June 04, 2014
  • Updated: Wed, June 04, 2014
  • Reported By: Jonathan — Norwich New York
  • Best Buy -Geek Squad

    Nationwide
    USA

Best Buy -Geek Squad Terrible Disservice at the National Chain of Best Buy Vestal, NY Nationwide

Show customers why they should trust your business over your competitors...



Please, I need help. I’m trying to stay calm. I have a fully covered Canon 5d mark3 that I purchased from Best Buy. I brought it in with an error msg. ~I received an email that they were fixing it. I got an email saying that they DID fix it. It arrived to my house today with a note inside “RETURNING UNIT UNREPAIRED. BB LISTS MODEL # AS 6410055” I was promised by the Geek Squad at Best Buy that my warranty would cover the camera & that their people would fix it. 



WHAT IS GOING ON?!?!?!?!?!


Today is Wednesday. I’m a wedding photographer, and I’m shooting a wedding this SATURDAY!!!!!! This is NOT ACCEPTABLE! 

I paid a ton of money for the camera, AND paid EXTRA for the added protection of an additional warranty.


Thank You, 

Jonathan 

Norwich

NY

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 06/04/2014 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/best-buy-geek-squad/nationwide/best-buy-geek-squad-terrible-disservice-at-the-national-chain-of-best-buy-vestal-ny-nat-1152248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.