Report: #388247

Complaint Review: Best Buy - Geek Squad - Phoenix Arizona

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Submitted: Wed, November 05, 2008
Updated: Wed, November 05, 2008
Reported By: — Scottsdale Arizona

Author Confirmed

Why?

Best Buy - Geek Squad www.bestbuy.com Phoenix, Arizona U.S.A.

Phone:
Web:
Category: Computer Service & Repair

Best Buy - Phoenix Clueless Geek Squad Phoenix Arizona

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I had a year old Hewlett- Packard PC that I didn't have time to tinker with myself after it broke. So I figured I would give Geek Squad a try. After taking a week to get back to me, they said they had no idea what was wrong with the system. I paid my $60 service fee (could have been worse) but then when I went home, the d**n thing wouldn't even turn on anymore! When I opened up the machine I found that most of the screws securing the various parts including the power switch were completely missing. Its literally as if I paid for them to break it even more!

Frankd747
Scottsdale, Arizona
U.S.A.

This report was posted on Ripoff Report on 11/05/2008 01:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy-geek-squad/phoenix-arizona/best-buy-phoenix-clueless-geek-squad-phoenix-arizona-388247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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